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[Bug 897143] [NEW] Ubuntuone does not display the correct usage size

 

Public bug reported:

After syncing my files to ubuntuone I was concerned that not all my
files were been sync'd to my cloud as the usage reported was far less
than what I had actually sync'd. After sync'ing my account on another
machine I have found that all my files have been sync'd successfully but
the size reported by ubuntuone is incorrect. I have about 30GB of files
sync'd but u1 says that I have 27.9GB sync'd. This could cause massive
confusion to customers as well as potentially lose Canonical money as
they are able to sync more files than their limits allow.

Please see the attached screenshot which was taken on my client machine
which was a fresh install that had been signed in with ubuntuone.

** Affects: lightdm (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/897143

Title:
  Ubuntuone does not display the correct usage size

Status in “lightdm” package in Ubuntu:
  New

Bug description:
  After syncing my files to ubuntuone I was concerned that not all my
  files were been sync'd to my cloud as the usage reported was far less
  than what I had actually sync'd. After sync'ing my account on another
  machine I have found that all my files have been sync'd successfully
  but the size reported by ubuntuone is incorrect. I have about 30GB of
  files sync'd but u1 says that I have 27.9GB sync'd. This could cause
  massive confusion to customers as well as potentially lose Canonical
  money as they are able to sync more files than their limits allow.

  Please see the attached screenshot which was taken on my client
  machine which was a fresh install that had been signed in with
  ubuntuone.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/897143/+subscriptions


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