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[Bug 902933] [NEW] Says connecting but doesn't connect to internet

 

Public bug reported:

I have created my account and it is a valid account on Yahoo. Empathy
says it's connecting but will not connect to the internet. Has been
trying to connect for 20 minutes. I am also browsing the web as it's
trying to connect so I do have internet access. Why won't it connect?! I
am using the latest version of Ubuntu Using Empathy 3.2.0-0ubuntu1. I
expect to have the programming to be looked over and fixed. I want to
video chat with my mother in England and it's not connecting to the
internet. I'm currently using pidgin IM and it's better because it is
working. Too bad it doesn't have video capabilities or I'd use that
program solely. Please attend to this problem Thank you very much.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Sun Dec 11 13:22:01 2011
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug apport-lpi i386 oneiric running-unity

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/902933

Title:
  Says connecting but doesn't connect to internet

Status in “empathy” package in Ubuntu:
  New

Bug description:
  I have created my account and it is a valid account on Yahoo. Empathy
  says it's connecting but will not connect to the internet. Has been
  trying to connect for 20 minutes. I am also browsing the web as it's
  trying to connect so I do have internet access. Why won't it connect?!
  I am using the latest version of Ubuntu Using Empathy 3.2.0-0ubuntu1.
  I expect to have the programming to be looked over and fixed. I want
  to video chat with my mother in England and it's not connecting to the
  internet. I'm currently using pidgin IM and it's better because it is
  working. Too bad it doesn't have video capabilities or I'd use that
  program solely. Please attend to this problem Thank you very much.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Sun Dec 11 13:22:01 2011
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References