dhis2-users team mailing list archive

[Muhire Andrew <muhireandrew@xxxxxxxxx>]

Hi David, this also happened in Rwanda but in other way, it was a Dashboard case with no menus, May be our case was different from yours because the upgrade was from 2.12 to 2.13.

I f you are using nginx as a web server, It keeps on caching the previous memory and lead to unexpected errors on the webpage. You have to clear your nginx cache.
 

Regards

________________________________



 Muhire Andrew

 Ministry of Health / HMIS
""A mind is a terrible thing to waste""


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On Thursday, November 21, 2013 9:49 AM, David Muturi <dnmuturi@xxxxxxxxx> wrote:
 
Hi Jason,
Many thanks for the prompt feedback.  I will try the steps above, as for clearing the Cache I have already done this.

rgds
David



2013/11/21 Jason Pickering <jason.p.pickering@xxxxxxxxx>

Hi David,
>I am not sure what the exact problem could be, but we had a number of issues when upgrading to 2.11 to 2.13. This was caused by a number of things you should check for. 
>
>
>1) Invalid expressions in indicators 
>2) Invalid expressions with no indicators, or which otherwise cannot be upgraded
>3) Orgunit groups with the same name
>
>
>You may see an error in the debugging mode of your browser, which throws an error when trying to retrieve the metadata. You should also check your server logs when you try and load the data entry forms. 
>
>
>Of course, you should be 100% sure you have cleared your browser cache completely, as this could also be a problem. 
>
>
>Regards,
>Jason
>
>
>
>
>
>On Thu, Nov 21, 2013 at 9:31 AM, David Muturi <dnmuturi@xxxxxxxxx> wrote:
>
>Hi All,
>>We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.
>>Has anyone experienced this and what is the solution ?  I have attached a screenshot for the same to act as a guide.
>>
>>
>>rgds
>>David
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>


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