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Fwd: Pivot Table does not display correct data

 

Hi Ola and All

I've tried to do manually but the "Analytics" is running forever. Apparently he
gets caught. The file "erro1" contains the log before entering the system. The
file "erro2" contains the log after trying to generate the "Analytics".

Could you help me?

Sorry but the system is not translating into English the screen.


Thanks.




2014-05-26 8:18 GMT-03:00 Ola Hodne Titlestad <olati@xxxxxxxxxx>:

> Hi José,
>
> As you pointed out the missing data for January in your pivot table is
> most likely caused by a problem with the analytics tables generation.
>
> In order to find out what went wrong with the analytics process we need to
> see your tomcat log.
>
> The current analytics tables are only replaced when a new analytics export
> process has completed successfully, and if it fails the tables remain as
> before.
> So that is likely why you can still see older data in your pivots, but not
> the new January data (you write that analytics process runs indefinitely).
>
> Can you try to run analytics (manually from UI) one more time and then
> monitor your tomcat log at the same time, and possibly share the relevant
> part of the log with us?
>
> Thanks.
>
> Ola
> -------
>
>
> ----------------------------------
> Ola Hodne Titlestad (Mr)
> HISP
> Department of Informatics
> University of Oslo
>
> Mobile: +47 48069736
> Home address: Eftasåsen 68, 0687 Oslo, Norway. Googlemaps link
> <https://maps.google.com/maps?q=Eftas%C3%A5sen+68,+0687+Oslo,+Norge&hl=en&ie=UTF8&sll=59.893855,10.785116&sspn=0.222842,0.585709&oq=eftas%C3%A5sen+68,+0687+Oslo,+&t=h&hnear=Eftas%C3%A5sen+68,+%C3%98stensj%C3%B8,+0687+Oslo,+Norway&z=16>
>
>
> On 22 May 2014 18:32, José Berilo <jberilo@xxxxxxxxxxxxx> wrote:
>
>> Hi All,
>>
>> I have the following problem:
>>
>>   Data entered in the data entry module does not appear in the pivot
>> table as a sequence of screens figure 1, Figure 2 and figure 3. Follow the
>> example in the screenshot below with data entered in a unit
>> hierarchically linked to Prog Maranhão in January 2014. Pivot Table data that
>> month is not displayed. Have tried to update the analytical tables but did
>> not work. Is running indefinitely.
>>
>> Can someone help?
>>
>> Thank you.
>>
>> --
>> ____________________________
>> José Berilo
>> Estatístico
>> DEAVE - BEMFAM
>> jberilo@xxxxxxxxxxxxx
>> Tel. 21 30052412
>>
>>
>>
>

Attachment: Analytics.png
Description: PNG image

Attachment: erro2.log
Description: Binary data

Attachment: erro1.log
Description: Binary data


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