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Emails not being sent

 

Dear all,

We are running  version 2.15 instance of dhis2 and we are having trouble getting the email functionality to work.

The email server address and port have been provided using the email settings UI.

We have tried to use the recover password  and send message functionality to no avail. Each time the functions are executed, the following entries can be found in the catalina.out log file respectively:

* ... Recovery message sent for user: xxx

OR

* ...  Sending email to user: User{surname='xxx', ...firstName= ... (EmailMessageSender.java [SimpleAsyncTaskExecutor-664])
* ...Email sent using host: emailserver with TLS: false (EmailMessageSender.java [SimpleAsyncTaskExecutor-664])

No entries can be found on the email server concerning these emails. No errors concerning emails can be found in the catalina log file.
Other applications on the same server using the same settings can successfully send emails.

Any ideas about what the problem could be or how we can debug this in more detail?
Also, I don't see a way to configure the FROM_ADDRESS, is this possible? What is the default sender?

cheers
Ryan


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