dhis2-users team mailing list archive

[Bob Jolliffe <bobjolliffe@xxxxxxxxx>]

Sorry Ryan, just looking again at the code, I am not right about
FROM_ADDRESS being hard coded.  This is in fact a system setting - in email
settings dialog.


On 24 July 2014 14:04, WILLIAMS, Ryan O'Neil <williamsryan@xxxxxxx> wrote:

>  Hi Bob,
>
>
>
> Thanks for providing the FROM_ADDRESS.
>
>
>
> I will ask IT check the traffic information between the servers.
>
> I sent an email through the server from my computer via telnet using the
> FROM_ADDRESS:noreply@xxxxxxxxx and it went through fine.
>
>
>
> ryan
>
>
>
> *From:* Bob Jolliffe [mailto:bobjolliffe@xxxxxxxxx]
> *Sent:* jeudi 24 juillet 2014 12:44
> *To:* WILLIAMS, Ryan O'Neil
> *Cc:* dhis2-users@xxxxxxxxxxxxxxxxxxx
> *Subject:* Re: [Dhis2-users] Emails not being sent
>
>
>
> Hi Ryan
>
>
>
> From what I understand of the source code, if the message sending failed
> there should have been a warning entry in your log saying "Could not send
> email: ... <reason>".  If you are not seeing that then it is strange and
> not consistent with the documentation of the apache commons email library
> which is being used.
>
>
>
> Can you perchance verify with ethereal or tcpdump that there is no traffic
> between dhis2 and the email server?
>
>
>
> The FROM_ADDRESS is currently hardwired to "noreply@xxxxxxxxx".  Hope its
> not being clobbered by a spam filter on your email server.
>
>
>
> Bob
>
>
>
> On 24 July 2014 10:49, WILLIAMS, Ryan O'Neil <williamsryan@xxxxxxx> wrote:
>
> Dear all,
>
>
>
> We are running  version 2.15 instance of dhis2 and we are having trouble
> getting the email functionality to work.
>
>
>
> The email server address and port have been provided using the email
> settings UI.
>
>
>
> We have tried to use the recover password  and send message functionality
> to no avail. Each time the functions are executed, the following entries
> can be found in the catalina.out log file respectively:
>
>
>
> * ... Recovery message sent for user: xxx
>
>
>
> OR
>
>
>
> * ...  Sending email to user: User{surname='xxx', ...firstName= ...
> (EmailMessageSender.java [SimpleAsyncTaskExecutor-664])
>
> * ...Email sent using host: emailserver with TLS: false
> (EmailMessageSender.java [SimpleAsyncTaskExecutor-664])
>
>
>
> No entries can be found on the email server concerning these emails. No
> errors concerning emails can be found in the catalina log file.
>
> Other applications on the same server using the same settings can
> successfully send emails.
>
>
>
> Any ideas about what the problem could be or how we can debug this in more
> detail?
>
> Also, I don't see a way to configure the FROM_ADDRESS, is this possible?
> What is the default sender?
>
>
>
> cheers
>
> *Ryan*
>
>
>
>
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