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Message #06027
Re: Program with SMS reminders - Help please
Hi Bram,
I fixed the bug about "*The "Before" and "After" parameters in the "Show
details" on template reminder messages are also inverted*" in the end of
last year ( I am not sure when exactly ).
Besides, there is a small bug in program template reminder. It is fixed in
revision 17683.
Can you test the bugs again with the latest revision 17683 ?
On Tue, Dec 30, 2014 at 5:30 AM, Bram Piot <bram.piot@xxxxxxxxx> wrote:
> Dear users,
>
> I've been trying to set up a program that sends SMS reminders to pregnant
> women as part of a pilot project to improve treatment adherence using folic
> acid supplements in the months leading up to delivery, but have been
> struggling with the reminder messages.
>
> We're using BulkSMS which works very nicely as we can send out messages,
> including the SMS that gets sent automatically upon program enrollment. The
> problem is with the messages we'd need to send say every week up to the
> delivery date. We're using 2.16 with a build from early November (sorry no
> build revision available as it's not shown in the About page)
>
> Program settings:
> - Program type = Multiple events
> - Incident date = "LMP date"
> - Enrollment date = "Visit date"
> - 4 attributes, incl. phone number
>
> Program stage:
> - Scheduled days from start = 280 (which based on the incident date will
> return the estimated delivery date)
> - Non-repeatable
> - Report date to use = Incident date
> - Description of report date = LMP date
> - SMS reminders on program stage are based on X "days scheduled" before
> scheduled date (which in my understanding is the incident date + 280 days);
> recipient = tracked entity instance.
>
> I also noticed a few inconsistencies while working on this:
>
> - Enrollment date and incident date are inverted in the tracker capture
> app when registering a new person, and as a result the "due date" gets
> calculated based on enrollment rather than incident date. This works fine
> when using Individual records, though I'm assuming that this has been
> corrected in 2.17 in tracker capture.
> - The "Before" and "After" parameters in the "Show details" on template
> reminder messages are also inverted - which makes me wonder whether these
> settings are correctly applied?
>
> Has anyone had similar challenges or can you tell from the above what I'm
> doing wrong? Any help here would be greatly appreciated as we would like to
> get this program up & running within the coming days.
>
> Bram Piot
> PSI
>
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