dhis2-users team mailing list archive

[Alex Tumwesigye <atumwesigye@xxxxxxxxx>]

*Dear Houssam,*

*Like Jason said, the issue is related to analytics. Go to Data
Administration -> Scheduling and ensure that analytics tables section is
not disabled and ensure that scheduling is active. Check the next day and
let us know if it works.*

*Alex*

On Mon, Oct 5, 2015 at 11:31 AM, Bob Jolliffe <bobjolliffe@xxxxxxxxx> wrote:

> The message you show in the log file looks like you were trying to connect
> directly to the ajp connector with your browser - ie http://localhost:8009.
> This won't work.  The http connector is listening on 8080.  So you should
> connect to http://localhost:8080.
>
> But these messages early in your log file do not relate to the problem
> which you are describing.
>
> You would need to look at the end of the log file - the bit that gets
> generated after the problem occurs.  As Jason suggests, it is probably
> related to analytics.
>
> On 5 October 2015 at 08:28, Knut Staring <knutst@xxxxxxxxx> wrote:
>
>> Yes, that would be a good start, I think - at least someone should be
>> able to tell us if that message is related to your problems (not sure it
>> is, unfortunately).
>>
>> Perhaps sending to dhis2-users@xxxxxxxxxxxxxxxxxxx is most appropriate.
>> Are you a member of these mailing lists already?
>>
>> Regards,
>> Knut
>>
>> On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud <
>> chammaah@xxxxxxx> wrote:
>>
>>> Dear Knut
>>>
>>> Reference to your request, you suggest to send the below message to this
>>> email address  dhis2-devs@xxxxxxxxxxxxxxxxxxx ?
>>>
>>>
>>>
>>>
>>>
>>> Dear Sir,
>>>
>>> Please note that we are using DHIS2 application and we are entering data
>>> in the dataset and pressing the “complete” button after data entry.
>>>
>>> While running the Pivot table and selecting “reporting Rates” option &
>>> the related period and Organization Units,
>>>
>>> We are getting “no value found”.
>>>
>>>
>>>
>>> This case started since week 24, 2015
>>>
>>> Kindly find here below the log file for our Tomcat:
>>>
>>>
>>>
>>>
>>>
>>> 28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1]
>>> org.apache.catalina.startup.HostConfig.deployDirectory Deploying web
>>> application directory C:\Program Files\Apache Software Foundation\Tomcat
>>> 8.0\webapps\ROOT
>>>
>>> 28-Sep-2015 09:47:08.720 INFO [main]
>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler
>>> ["http-nio-8080"]
>>>
>>> 28-Sep-2015 09:47:08.724 INFO [main]
>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler
>>> ["ajp-nio-8009"]
>>>
>>> 28-Sep-2015 09:47:08.727 INFO [main]
>>> org.apache.catalina.startup.Catalina.start Server startup in 89031 ms
>>>
>>> 28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3]
>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>> with signature 18245
>>>
>>> 28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4]
>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>> with signature 5635
>>>
>>> 28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5]
>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>> with signature 32926
>>>
>>> 28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6]
>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>> with signature 18245
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Your assistance is appreciated.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *B. Regards*
>>>
>>>
>>>
>>> *Houssam Chammaa, Engr*
>>>
>>> _________________________________________
>>>
>>> *IT Specialist*
>>>
>>> *World Health Organization*
>>>
>>> *Lebanese University Bldg. (Glass Bldg.)*
>>>
>>> *Museum Square - P.O. Box 11-5391*
>>>
>>> *Beirut – Lebanon*
>>>
>>> *___________________________________________*
>>>
>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809*
>>>
>>> *Fax. +961 1 612973 <%2B961%201%20612973>*
>>>
>>> *Mobile +961 70 111285 <%2B961%2070%20111285>*
>>>
>>> *Email. chammaah@xxxxxxx <chammaah@xxxxxxx>*
>>>
>>>
>>>
>>>
>>>
>>> http://www.emro.who.int/countries/lbn/index.html
>>>
>>> [image: Description: Facebook-logo-ICON-02]
>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>[image:
>>> Description: twitter] <https://twitter.com/WHOLebanon>[image:
>>> Description: untitled]
>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image:
>>> UN70]
>>>
>>>  *[image: cid:image001.png@01CE378F.D9203260]Keep it green; leave it on
>>> the screen*
>>>
>>>
>>>
>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>> *Sent:* Thursday, October 01, 2015 9:57 PM
>>>
>>> *To:* CHAMMAA, Houssam Mahmoud
>>> *Subject:* Re: DHIS2 in Lebanon
>>>
>>>
>>>
>>> Hi Houssam,
>>>
>>>
>>>
>>> I see some messages below, but unfortunately don't know what they mean.
>>> I suggest we forward to the mailing list and see if anyone has some input.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Knut
>>>
>>>
>>>
>>> 28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1]
>>> org.apache.catalina.startup.HostConfig.deployDirectory Deploying web
>>> application directory C:\Program Files\Apache Software Foundation\Tomcat
>>> 8.0\webapps\ROOT
>>>
>>> 28-Sep-2015 09:47:08.720 INFO [main]
>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler
>>> ["http-nio-8080"]
>>>
>>> 28-Sep-2015 09:47:08.724 INFO [main]
>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler
>>> ["ajp-nio-8009"]
>>>
>>> 28-Sep-2015 09:47:08.727 INFO [main]
>>> org.apache.catalina.startup.Catalina.start Server startup in 89031 ms
>>>
>>> 28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3]
>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>> with signature 18245
>>>
>>> 28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4]
>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>> with signature 5635
>>>
>>> 28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5]
>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>> with signature 32926
>>>
>>> 28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6]
>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>> with signature 18245
>>>
>>>
>>>
>>> On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring <knutst@xxxxxxxxx> wrote:
>>>
>>> Ok, I will try to look into it then.
>>>
>>>
>>>
>>> Knut
>>>
>>>
>>>
>>> On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud <
>>> chammaah@xxxxxxx> wrote:
>>>
>>> Dear Knut
>>>
>>> yes
>>>
>>> and i tested my self
>>>
>>> we are pressing completness
>>>
>>> and still not showing
>>>
>>> it s the case since end of march
>>>
>>> Sent from my iPhone
>>>
>>>
>>> On Sep 30, 2015, at 2:49 PM, Knut Staring <knutst@xxxxxxxxx> wrote:
>>>
>>> Hi Houssam,
>>>
>>>
>>>
>>> The completeness data will only show if people actually push the
>>> "Complete" button. Are you sure they have done that?
>>>
>>>
>>>
>>> Knut
>>>
>>>
>>>
>>> On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud <
>>> chammaah@xxxxxxx> wrote:
>>>
>>> Dear Knut
>>>
>>> Reference to your request, please find attached the Tomcat log files and
>>> a screen shot of the directory.
>>>
>>> Knowing that the data are saved in the datasets and the reports showed
>>> the values of the indicators and elements.
>>>
>>> But only error is that the reporting rates/report is not showing in the
>>> completeness of the datasets.
>>>
>>>
>>>
>>> Awaiting for your advise
>>>
>>> Thank you in advance
>>>
>>>
>>>
>>> *B. Regards*
>>>
>>>
>>>
>>> *Houssam Chammaa, Engr*
>>>
>>> _________________________________________
>>>
>>> *IT Specialist*
>>>
>>> *World Health Organization*
>>>
>>> *Lebanese University Bldg. (Glass Bldg.)*
>>>
>>> *Museum Square - P.O. Box 11-5391*
>>>
>>> *Beirut – Lebanon*
>>>
>>> *___________________________________________*
>>>
>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809*
>>>
>>> *Fax. +961 1 612973 <%2B961%201%20612973>*
>>>
>>> *Mobile +961 70 111285 <%2B961%2070%20111285>*
>>>
>>> *Email. chammaah@xxxxxxx <chammaah@xxxxxxx>*
>>>
>>>
>>>
>>>
>>>
>>> http://www.emro.who.int/countries/lbn/index.html
>>>
>>> [image: Description: Facebook-logo-ICON-02]
>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>
>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png>
>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image:
>>> UN70]
>>>
>>>  *<image008.png>Keep it green; leave it on the screen*
>>>
>>>
>>>
>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>> *Sent:* Tuesday, September 29, 2015 12:42 PM
>>>
>>>
>>> *To:* CHAMMAA, Houssam Mahmoud
>>> *Subject:* Re: DHIS2 in Lebanon
>>>
>>>
>>>
>>> Good. The name of the file is typically catalina.out, but I advise you
>>> to copy the whole "logs" folder and share it.
>>>
>>>
>>>
>>> Knut
>>>
>>>
>>>
>>> On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud <
>>> chammaah@xxxxxxx> wrote:
>>>
>>> Dear Knut
>>>
>>> I am using Windows server
>>>
>>> Tomorrow I will go to the remote site where the server is installed ( in
>>> a Government hospital) and retrieve for you the Tomcat log file
>>>
>>>
>>>
>>> Thank You
>>>
>>>
>>>
>>> *B. Regards*
>>>
>>>
>>>
>>> *Houssam Chammaa, Engr*
>>>
>>> _________________________________________
>>>
>>> *IT Specialist*
>>>
>>> *World Health Organization*
>>>
>>> *Lebanese University Bldg. (Glass Bldg.)*
>>>
>>> *Museum Square - P.O. Box 11-5391*
>>>
>>> *Beirut – Lebanon*
>>>
>>> *___________________________________________*
>>>
>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809*
>>>
>>> *Fax. +961 1 612973 <%2B961%201%20612973>*
>>>
>>> *Mobile +961 70 111285 <%2B961%2070%20111285>*
>>>
>>> *Email. chammaah@xxxxxxx <chammaah@xxxxxxx>*
>>>
>>>
>>>
>>>
>>>
>>> http://www.emro.who.int/countries/lbn/index.html
>>>
>>> [image: Description: Facebook-logo-ICON-02]
>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>
>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png>
>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>
>>>
>>>
>>>
>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>> *Sent:* Tuesday, September 29, 2015 12:28 PM
>>> *To:* CHAMMAA, Houssam Mahmoud
>>> *Subject:* Re: DHIS2 in Lebanon
>>>
>>>
>>>
>>> Hi Houssam,
>>>
>>>
>>>
>>> Sorry for the lack of response - in fact, it is usually better to send
>>> technical questions to dhis2-users@xxxxxxxxxxxxxxxxxxx, where you will
>>> get quick replies. But let me try and help: Is your server Windows or
>>> Linux? Are you running Tomcat? Typically, the log file will be the latest
>>> file available under the logs folder inside the tomcat folder.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Knut
>>>
>>>
>>>
>>> On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud <
>>> chammaah@xxxxxxx> wrote:
>>>
>>> Dear Knut
>>>
>>> Please advise for the location of the Tomcat log file so I can send it
>>> to you.
>>>
>>>
>>>
>>> Thank you in advance
>>>
>>>
>>>
>>> *B. Regards*
>>>
>>>
>>>
>>> *Houssam Chammaa, Engr*
>>>
>>> _________________________________________
>>>
>>> *IT Specialist*
>>>
>>> *World Health Organization*
>>>
>>> *Lebanese University Bldg. (Glass Bldg.)*
>>>
>>> *Museum Square - P.O. Box 11-5391*
>>>
>>> *Beirut – Lebanon*
>>>
>>> *___________________________________________*
>>>
>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809*
>>>
>>> *Fax. +961 1 612973 <%2B961%201%20612973>*
>>>
>>> *Mobile +961 70 111285 <%2B961%2070%20111285>*
>>>
>>> *Email. chammaah@xxxxxxx <chammaah@xxxxxxx>*
>>>
>>>
>>>
>>>
>>>
>>> http://www.emro.who.int/countries/lbn/index.html
>>>
>>> [image: Description: Facebook-logo-ICON-02]
>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>
>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png>
>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image:
>>> UN70]
>>>
>>>  *<image008.png>Keep it green; leave it on the screen*
>>>
>>>
>>>
>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>> *Sent:* Tuesday, September 22, 2015 11:02 AM
>>> *To:* CHAMMAA, Houssam Mahmoud
>>> *Subject:* Out of office RE: DHIS2 in Lebanon
>>>
>>>
>>>
>>> Thank you for your message.
>>> I am currently on a mission to Liberia and will be back in office on Sep
>>> 28.
>>>
>>>
>>> Knut
>>>
>>>
>>>
>>> --
>>>
>>> Knut Staring
>>>
>>> Dept. of Informatics, University of Oslo
>>>
>>> Norway: +4791880522
>>>
>>> Skype: knutstar
>>>
>>> http://dhis2.org
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Knut Staring
>>>
>>> Dept. of Informatics, University of Oslo
>>>
>>> Norway: +4791880522
>>>
>>> Skype: knutstar
>>>
>>> http://dhis2.org
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Knut Staring
>>>
>>> Dept. of Informatics, University of Oslo
>>>
>>> Norway: +4791880522
>>>
>>> Skype: knutstar
>>>
>>> http://dhis2.org
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Knut Staring
>>>
>>> Dept. of Informatics, University of Oslo
>>>
>>> Norway: +4791880522
>>>
>>> Skype: knutstar
>>>
>>> http://dhis2.org
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Knut Staring
>>>
>>> Dept. of Informatics, University of Oslo
>>>
>>> Norway: +4791880522
>>>
>>> Skype: knutstar
>>>
>>> http://dhis2.org
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Knut Staring
>>>
>>> Dept. of Informatics, University of Oslo
>>>
>>> Norway: +4791880522
>>>
>>> Skype: knutstar
>>>
>>> http://dhis2.org
>>>
>>
>>
>>
>> --
>> Knut Staring
>> Dept. of Informatics, University of Oslo
>> Norway: +4791880522
>> Skype: knutstar
>> http://dhis2.org
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-users
> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 
Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET
Kampala
Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems -
DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don't want to be anything other than what I have been - one tree hill "