dhis2-users team mailing list archive

[Knut Staring <knutst@xxxxxxxxx>]

Dear Houssam,

Are the other outputs, such as Pivot Tables, maps and charts getting
updated?

Knut

On Mon, Oct 5, 2015 at 11:12 AM, Alex Tumwesigye <atumwesigye@xxxxxxxxx>
wrote:

> *Dear Houssam,*
>
> *Like Jason said, the issue is related to analytics. Go to Data
> Administration -> Scheduling and ensure that analytics tables section is
> not disabled and ensure that scheduling is active. Check the next day and
> let us know if it works.*
>
> *Alex*
>
> On Mon, Oct 5, 2015 at 11:31 AM, Bob Jolliffe <bobjolliffe@xxxxxxxxx>
> wrote:
>
>> The message you show in the log file looks like you were trying to
>> connect directly to the ajp connector with your browser - ie
>> http://localhost:8009.  This won't work.  The http connector is
>> listening on 8080.  So you should connect to http://localhost:8080.
>>
>> But these messages early in your log file do not relate to the problem
>> which you are describing.
>>
>> You would need to look at the end of the log file - the bit that gets
>> generated after the problem occurs.  As Jason suggests, it is probably
>> related to analytics.
>>
>> On 5 October 2015 at 08:28, Knut Staring <knutst@xxxxxxxxx> wrote:
>>
>>> Yes, that would be a good start, I think - at least someone should be
>>> able to tell us if that message is related to your problems (not sure it
>>> is, unfortunately).
>>>
>>> Perhaps sending to dhis2-users@xxxxxxxxxxxxxxxxxxx is most appropriate.
>>> Are you a member of these mailing lists already?
>>>
>>> Regards,
>>> Knut
>>>
>>> On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud <
>>> chammaah@xxxxxxx> wrote:
>>>
>>>> Dear Knut
>>>>
>>>> Reference to your request, you suggest to send the below message to
>>>> this email address  dhis2-devs@xxxxxxxxxxxxxxxxxxx ?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Dear Sir,
>>>>
>>>> Please note that we are using DHIS2 application and we are entering
>>>> data in the dataset and pressing the “complete” button after data entry.
>>>>
>>>> While running the Pivot table and selecting “reporting Rates” option &
>>>> the related period and Organization Units,
>>>>
>>>> We are getting “no value found”.
>>>>
>>>>
>>>>
>>>> This case started since week 24, 2015
>>>>
>>>> Kindly find here below the log file for our Tomcat:
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> 28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1]
>>>> org.apache.catalina.startup.HostConfig.deployDirectory Deploying web
>>>> application directory C:\Program Files\Apache Software Foundation\Tomcat
>>>> 8.0\webapps\ROOT
>>>>
>>>> 28-Sep-2015 09:47:08.720 INFO [main]
>>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler
>>>> ["http-nio-8080"]
>>>>
>>>> 28-Sep-2015 09:47:08.724 INFO [main]
>>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler
>>>> ["ajp-nio-8009"]
>>>>
>>>> 28-Sep-2015 09:47:08.727 INFO [main]
>>>> org.apache.catalina.startup.Catalina.start Server startup in 89031 ms
>>>>
>>>> 28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3]
>>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>>> with signature 18245
>>>>
>>>> 28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4]
>>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>>> with signature 5635
>>>>
>>>> 28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5]
>>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>>> with signature 32926
>>>>
>>>> 28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6]
>>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>>> with signature 18245
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Your assistance is appreciated.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *B. Regards*
>>>>
>>>>
>>>>
>>>> *Houssam Chammaa, Engr*
>>>>
>>>> _________________________________________
>>>>
>>>> *IT Specialist*
>>>>
>>>> *World Health Organization*
>>>>
>>>> *Lebanese University Bldg. (Glass Bldg.)*
>>>>
>>>> *Museum Square - P.O. Box 11-5391*
>>>>
>>>> *Beirut – Lebanon*
>>>>
>>>> *___________________________________________*
>>>>
>>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809*
>>>>
>>>> *Fax. +961 1 612973 <%2B961%201%20612973>*
>>>>
>>>> *Mobile +961 70 111285 <%2B961%2070%20111285>*
>>>>
>>>> *Email. chammaah@xxxxxxx <chammaah@xxxxxxx>*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> http://www.emro.who.int/countries/lbn/index.html
>>>>
>>>> [image: Description: Facebook-logo-ICON-02]
>>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>[image:
>>>> Description: twitter] <https://twitter.com/WHOLebanon>[image:
>>>> Description: untitled]
>>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image:
>>>> UN70]
>>>>
>>>>  *[image: cid:image001.png@01CE378F.D9203260]Keep it green; leave it
>>>> on the screen*
>>>>
>>>>
>>>>
>>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>>> *Sent:* Thursday, October 01, 2015 9:57 PM
>>>>
>>>> *To:* CHAMMAA, Houssam Mahmoud
>>>> *Subject:* Re: DHIS2 in Lebanon
>>>>
>>>>
>>>>
>>>> Hi Houssam,
>>>>
>>>>
>>>>
>>>> I see some messages below, but unfortunately don't know what they mean.
>>>> I suggest we forward to the mailing list and see if anyone has some input.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Knut
>>>>
>>>>
>>>>
>>>> 28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1]
>>>> org.apache.catalina.startup.HostConfig.deployDirectory Deploying web
>>>> application directory C:\Program Files\Apache Software Foundation\Tomcat
>>>> 8.0\webapps\ROOT
>>>>
>>>> 28-Sep-2015 09:47:08.720 INFO [main]
>>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler
>>>> ["http-nio-8080"]
>>>>
>>>> 28-Sep-2015 09:47:08.724 INFO [main]
>>>> org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler
>>>> ["ajp-nio-8009"]
>>>>
>>>> 28-Sep-2015 09:47:08.727 INFO [main]
>>>> org.apache.catalina.startup.Catalina.start Server startup in 89031 ms
>>>>
>>>> 28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3]
>>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>>> with signature 18245
>>>>
>>>> 28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4]
>>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>>> with signature 5635
>>>>
>>>> 28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5]
>>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>>> with signature 32926
>>>>
>>>> 28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6]
>>>> org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received
>>>> with signature 18245
>>>>
>>>>
>>>>
>>>> On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring <knutst@xxxxxxxxx> wrote:
>>>>
>>>> Ok, I will try to look into it then.
>>>>
>>>>
>>>>
>>>> Knut
>>>>
>>>>
>>>>
>>>> On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud <
>>>> chammaah@xxxxxxx> wrote:
>>>>
>>>> Dear Knut
>>>>
>>>> yes
>>>>
>>>> and i tested my self
>>>>
>>>> we are pressing completness
>>>>
>>>> and still not showing
>>>>
>>>> it s the case since end of march
>>>>
>>>> Sent from my iPhone
>>>>
>>>>
>>>> On Sep 30, 2015, at 2:49 PM, Knut Staring <knutst@xxxxxxxxx> wrote:
>>>>
>>>> Hi Houssam,
>>>>
>>>>
>>>>
>>>> The completeness data will only show if people actually push the
>>>> "Complete" button. Are you sure they have done that?
>>>>
>>>>
>>>>
>>>> Knut
>>>>
>>>>
>>>>
>>>> On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud <
>>>> chammaah@xxxxxxx> wrote:
>>>>
>>>> Dear Knut
>>>>
>>>> Reference to your request, please find attached the Tomcat log files
>>>> and a screen shot of the directory.
>>>>
>>>> Knowing that the data are saved in the datasets and the reports showed
>>>> the values of the indicators and elements.
>>>>
>>>> But only error is that the reporting rates/report is not showing in the
>>>> completeness of the datasets.
>>>>
>>>>
>>>>
>>>> Awaiting for your advise
>>>>
>>>> Thank you in advance
>>>>
>>>>
>>>>
>>>> *B. Regards*
>>>>
>>>>
>>>>
>>>> *Houssam Chammaa, Engr*
>>>>
>>>> _________________________________________
>>>>
>>>> *IT Specialist*
>>>>
>>>> *World Health Organization*
>>>>
>>>> *Lebanese University Bldg. (Glass Bldg.)*
>>>>
>>>> *Museum Square - P.O. Box 11-5391*
>>>>
>>>> *Beirut – Lebanon*
>>>>
>>>> *___________________________________________*
>>>>
>>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809*
>>>>
>>>> *Fax. +961 1 612973 <%2B961%201%20612973>*
>>>>
>>>> *Mobile +961 70 111285 <%2B961%2070%20111285>*
>>>>
>>>> *Email. chammaah@xxxxxxx <chammaah@xxxxxxx>*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> http://www.emro.who.int/countries/lbn/index.html
>>>>
>>>> [image: Description: Facebook-logo-ICON-02]
>>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>
>>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png>
>>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image:
>>>> UN70]
>>>>
>>>>  *<image008.png>Keep it green; leave it on the screen*
>>>>
>>>>
>>>>
>>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>>> *Sent:* Tuesday, September 29, 2015 12:42 PM
>>>>
>>>>
>>>> *To:* CHAMMAA, Houssam Mahmoud
>>>> *Subject:* Re: DHIS2 in Lebanon
>>>>
>>>>
>>>>
>>>> Good. The name of the file is typically catalina.out, but I advise you
>>>> to copy the whole "logs" folder and share it.
>>>>
>>>>
>>>>
>>>> Knut
>>>>
>>>>
>>>>
>>>> On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud <
>>>> chammaah@xxxxxxx> wrote:
>>>>
>>>> Dear Knut
>>>>
>>>> I am using Windows server
>>>>
>>>> Tomorrow I will go to the remote site where the server is installed (
>>>> in a Government hospital) and retrieve for you the Tomcat log file
>>>>
>>>>
>>>>
>>>> Thank You
>>>>
>>>>
>>>>
>>>> *B. Regards*
>>>>
>>>>
>>>>
>>>> *Houssam Chammaa, Engr*
>>>>
>>>> _________________________________________
>>>>
>>>> *IT Specialist*
>>>>
>>>> *World Health Organization*
>>>>
>>>> *Lebanese University Bldg. (Glass Bldg.)*
>>>>
>>>> *Museum Square - P.O. Box 11-5391*
>>>>
>>>> *Beirut – Lebanon*
>>>>
>>>> *___________________________________________*
>>>>
>>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809*
>>>>
>>>> *Fax. +961 1 612973 <%2B961%201%20612973>*
>>>>
>>>> *Mobile +961 70 111285 <%2B961%2070%20111285>*
>>>>
>>>> *Email. chammaah@xxxxxxx <chammaah@xxxxxxx>*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> http://www.emro.who.int/countries/lbn/index.html
>>>>
>>>> [image: Description: Facebook-logo-ICON-02]
>>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>
>>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png>
>>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>
>>>>
>>>>
>>>>
>>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>>> *Sent:* Tuesday, September 29, 2015 12:28 PM
>>>> *To:* CHAMMAA, Houssam Mahmoud
>>>> *Subject:* Re: DHIS2 in Lebanon
>>>>
>>>>
>>>>
>>>> Hi Houssam,
>>>>
>>>>
>>>>
>>>> Sorry for the lack of response - in fact, it is usually better to send
>>>> technical questions to dhis2-users@xxxxxxxxxxxxxxxxxxx, where you will
>>>> get quick replies. But let me try and help: Is your server Windows or
>>>> Linux? Are you running Tomcat? Typically, the log file will be the latest
>>>> file available under the logs folder inside the tomcat folder.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Knut
>>>>
>>>>
>>>>
>>>> On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud <
>>>> chammaah@xxxxxxx> wrote:
>>>>
>>>> Dear Knut
>>>>
>>>> Please advise for the location of the Tomcat log file so I can send it
>>>> to you.
>>>>
>>>>
>>>>
>>>> Thank you in advance
>>>>
>>>>
>>>>
>>>> *B. Regards*
>>>>
>>>>
>>>>
>>>> *Houssam Chammaa, Engr*
>>>>
>>>> _________________________________________
>>>>
>>>> *IT Specialist*
>>>>
>>>> *World Health Organization*
>>>>
>>>> *Lebanese University Bldg. (Glass Bldg.)*
>>>>
>>>> *Museum Square - P.O. Box 11-5391*
>>>>
>>>> *Beirut – Lebanon*
>>>>
>>>> *___________________________________________*
>>>>
>>>> *Tel. +961 1 612970 <%2B961%201%20612970>/1/2 ext 61809*
>>>>
>>>> *Fax. +961 1 612973 <%2B961%201%20612973>*
>>>>
>>>> *Mobile +961 70 111285 <%2B961%2070%20111285>*
>>>>
>>>> *Email. chammaah@xxxxxxx <chammaah@xxxxxxx>*
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> http://www.emro.who.int/countries/lbn/index.html
>>>>
>>>> [image: Description: Facebook-logo-ICON-02]
>>>> <https://www.facebook.com/pages/World-Health-Organization-Lebanon-Office/683820358325938>
>>>> <image002.png> <https://twitter.com/WHOLebanon><image003.png>
>>>> <https://www.youtube.com/channel/UCjSuROz6yO6rgXrEqryu1HA/feed?view_as=public>[image:
>>>> UN70]
>>>>
>>>>  *<image008.png>Keep it green; leave it on the screen*
>>>>
>>>>
>>>>
>>>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>>>> *Sent:* Tuesday, September 22, 2015 11:02 AM
>>>> *To:* CHAMMAA, Houssam Mahmoud
>>>> *Subject:* Out of office RE: DHIS2 in Lebanon
>>>>
>>>>
>>>>
>>>> Thank you for your message.
>>>> I am currently on a mission to Liberia and will be back in office on
>>>> Sep 28.
>>>>
>>>>
>>>> Knut
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Knut Staring
>>>>
>>>> Dept. of Informatics, University of Oslo
>>>>
>>>> Norway: +4791880522
>>>>
>>>> Skype: knutstar
>>>>
>>>> http://dhis2.org
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Knut Staring
>>>>
>>>> Dept. of Informatics, University of Oslo
>>>>
>>>> Norway: +4791880522
>>>>
>>>> Skype: knutstar
>>>>
>>>> http://dhis2.org
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Knut Staring
>>>>
>>>> Dept. of Informatics, University of Oslo
>>>>
>>>> Norway: +4791880522
>>>>
>>>> Skype: knutstar
>>>>
>>>> http://dhis2.org
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Knut Staring
>>>>
>>>> Dept. of Informatics, University of Oslo
>>>>
>>>> Norway: +4791880522
>>>>
>>>> Skype: knutstar
>>>>
>>>> http://dhis2.org
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Knut Staring
>>>>
>>>> Dept. of Informatics, University of Oslo
>>>>
>>>> Norway: +4791880522
>>>>
>>>> Skype: knutstar
>>>>
>>>> http://dhis2.org
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Knut Staring
>>>>
>>>> Dept. of Informatics, University of Oslo
>>>>
>>>> Norway: +4791880522
>>>>
>>>> Skype: knutstar
>>>>
>>>> http://dhis2.org
>>>>
>>>
>>>
>>>
>>> --
>>> Knut Staring
>>> Dept. of Informatics, University of Oslo
>>> Norway: +4791880522
>>> Skype: knutstar
>>> http://dhis2.org
>>>
>>> _______________________________________________
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> --
> Alex Tumwesigye
>
> Technical Advisor - DHIS2 (Consultant),
> Ministry of Health/AFENET
> Kampala
> Uganda
>
> IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya
>
> IT Specialist (Servers, Networks and Security, Health Information Systems
> - DHIS2 ) & Solar Consultant
>
> +256 774149 775, + 256 759 800161
>
> "I don't want to be anything other than what I have been - one tree hill "
>



-- 
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
http://dhis2.org