dhis2-users team mailing list archive

[Olav Poppe <olav.poppe@xxxxxx>]

I can confirm that I now see the same issue in non-2.22 as well. Very strange behavior - I can at times log in, but is then logged off when navigation between different modules.



> 19. jul. 2016 kl. 15.28 skrev Olav Poppe <olav.poppe@xxxxxx>:
> 
> Forwarding to user list. Not 2.24 issue then it seems.
> 
> Olav
> 
> 
> 
>> Videresendt melding:
>> 
>> Fra: ifeanyiokoye@xxxxxxxxx <mailto:ifeanyiokoye@xxxxxxxxx>
>> Emne: Re: [Dhis2-users] Browser not working
>> Dato: 19. juli 2016 kl. 15.19.34 GMT
>> Til: Olav Poppe <olav.poppe@xxxxxx <mailto:olav.poppe@xxxxxx>>
>> 
>> Just to add that I'm using version 2.22 build 22086
>> 
>> 
>> From: Olav Poppe
>> Sent: Tuesday, 19 July 2016 16:08
>> To: ifeanyiokoye@xxxxxxxxx <mailto:ifeanyiokoye@xxxxxxxxx>
>> Cc: Bob Jolliffe; Ntawuyirusha Emmanuel; DHIS Users
>> Subject: Re: [Dhis2-users] Browser not working
>> 
>> Hi, I can add that I have the same problem on two different servers: logging in with Chrome (or Safari) does not work, Firefox works fine. Instances are both 2.24 build. Nginx 1.4.6 are running on both servers. Both servers have other non-2.24 instances that does not have the same problem.
>> 
>> To add to the problem, the DHIS 2 top menu does not work in Firefox, e.g. nothing works…Not sure if that’s a general problem or not. Again, menu works in non-24 instances.
>> 
>> Regards
>> Olav
>> 
>> 
>> 
>> 
>>> 19. jul. 2016 kl. 14.41 skrev ifeanyiokoye@xxxxxxxxx <mailto:ifeanyiokoye@xxxxxxxxx>:
>>> 
>>> Dear Bob,
>>> I am having this same issue to with Chrome. After entering the log in credentials, it opens a page with API data and does not log in. If I am lucky and have a data entry page open, then I can log in at the prompt and that works. 
>>> Our instance is set to load the dashboard as the opening page.
>>> 
>>> Have to keep struggling with it till it eventually logs in. 
>>> 
>>> Thanks
>>>   Original Message  
>>> From: Bob Jolliffe
>>> Sent: Tuesday, 19 July 2016 14:58
>>> To: Ntawuyirusha Emmanuel
>>> Cc: dhis2-users
>>> Subject: Re: [Dhis2-users] Browser not working
>>> 
>>> Hi Emmanuel
>>> 
>>> I am following up on a separate thread. I'll copy you into that.
>>> 
>>> I see it is a problem, seemingly related to chrome mishandling the
>>> JSESSIONID cookie so even though the credentials are tested and dhis2
>>> logs a successful authentication, the browser cookie doesn't match the
>>> session id in dhis and so you don't get in. I am really not sure why
>>> What I also don't know is what might have changed to cause this to
>>> happen. I am assuming you didn't just wake up one morning and this
>>> started to happen. There has been some change to nginx configuration
>>> or dhis2 upgrade or something similar.
>>> 
>>> On 19 July 2016 at 14:40, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>> wrote:
>>>> i tried to uninstall and reinstall it again but the issue is still
>>>> remaining, Note that this is happening to all users using Goggle Chrome as
>>>> most of them are familiar with it.
>>>> 
>>>> Regards
>>>> 
>>>> On Mon, Jul 18, 2016 at 7:49 PM, Knut Staring <knutst@xxxxxxxxx <mailto:knutst@xxxxxxxxx>> wrote:
>>>>> 
>>>>> Maybe try to reinstall Chrome.
>>>>> 
>>>>> Knut
>>>>> 
>>>>> 
>>>>> On Tuesday, July 19, 2016, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>>
>>>>> wrote:
>>>>>> 
>>>>>> Thank you Bob,
>>>>>> 
>>>>>> I tried to use New Incognito windows and Clear browsing data but the
>>>>>> issue is remaining for Google Chrome , actually when we restart the server
>>>>>> the username and password work only once and then after the problem persist.
>>>>>> we are still waiting for your support.
>>>>>> 
>>>>>> Regards
>>>>>> 
>>>>>> On Mon, Jul 18, 2016 at 12:42 PM, Bob Jolliffe <bobjolliffe@xxxxxxxxx <mailto:bobjolliffe@xxxxxxxxx>>
>>>>>> wrote:
>>>>>>> 
>>>>>>> oops, forgot users ...
>>>>>>> 
>>>>>>> ---------- Forwarded message ----------
>>>>>>> From: Bob Jolliffe <bobjolliffe@xxxxxxxxx <mailto:bobjolliffe@xxxxxxxxx>>
>>>>>>> Date: 18 July 2016 at 11:40
>>>>>>> Subject: Re: [Dhis2-users] Browser not working
>>>>>>> To: Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>>
>>>>>>> 
>>>>>>> 
>>>>>>> Hi Emmanuel
>>>>>>> 
>>>>>>> If it works with firefox then it is really likely to be a chrome cache
>>>>>>> issue. Try and login with chrome incognito mode. If that works then
>>>>>>> you can be reasonably sure.
>>>>>>> 
>>>>>>> If so, then try ...
>>>>>>> 
>>>>>>> https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache <https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache>
>>>>>>> 
>>>>>>> Bob
>>>>>>> 
>>>>>>> On 18 July 2016 at 11:08, Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>>
>>>>>>> wrote:
>>>>>>>> Deal all, we are facing the issue of using Google Chrome, when using
>>>>>>>> username and password there is a message saying wrong username and
>>>>>>>> password.
>>>>>>>> But it is working well with Mozilla Firefox. We tried to clean cash
>>>>>>>> but
>>>>>>>> nothing improved
>>>>>>>> Does any one know what to do to fix this problem.
>>>>>>>> 
>>>>>>>> 
>>>>>>>> _______________________________________________
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>>>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
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>>>>>>>> More help : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
>>>>>>>> 
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>>>>>>> More help : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> --
>>>>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>>>>> HMIS/MOH
>>>>>> Telephone: *+250 788408772*
>>>>>> Email: ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>
>>>>>> "Do Good. Do It Well."
>>>>>> 
>>>>> 
>>>>> 
>>>>> --
>>>>> Knut Staring
>>>>> Dept. of Informatics, University of Oslo
>>>>> Norway: +4791880522
>>>>> Skype: knutstar
>>>>> http://dhis2.org <http://dhis2.org/>
>>>>> 
>>>> 
>>>> 
>>>> 
>>>> --
>>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>>> HMIS/MOH
>>>> Telephone: *+250 788408772*
>>>> Email: ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>
>>>> "Do Good. Do It Well."
>>>> 
>>> 
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>>> 
>>> _______________________________________________
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>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
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>> 
>> 
> 
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