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Message #11250
Re: Problems accross computer/browser
Hi Lise, is the orgunit tree also missing in incognito / private mode?
On 6 Sep 2016 08:16, "GROUT, Lise" <groutl@xxxxxxx> wrote:
> Dear all,
>
>
>
> For the last few days, I have some strange behaviour of my preproduction
> instance:
>
>
>
> 1. On the computers from my organisation, I cannot work with Chrome
> and therefore work with Mozilla.
>
> a. the org unit tree is not loading in any data entry (data entry,
> event capture, tracker capture) interface
>
> b. But I can access the maintenance App (including the org unit tree
> in the specific section)
>
>
>
> 2. On Chrome and on a personal computer:
>
> a. I can access all data capture interfaces and I can enter my data
> correctly.
>
> b. However, the program rules are not working anymore.
>
> c. And I cannot access the maintenance App…
>
>
>
> I cannot produce resource tables for the analytical part with any
> computer/browser (process failed)…
>
>
>
> How should I investigate what’s going on?
>
>
>
> Thanks in advance,
>
>
>
> Lise.
>
>
>
> Dr. Lise Grout
>
> *Epidemiologist*
>
>
>
> *World Health Organization*
>
> *Department of Neglected Tropical Diseases (HTM/NTD/IDM)*
> *Innovative and Intensified Disease Management Unit*
> *20, Avenue Appia; CH-1211 Geneva 27*
> *Tel. **+41 22 791 2341 <%2B41%2022%20791%202341>*
>
> *Mobile +41 79 290 68 61 <%2B41%2079%20290%2068%2061>*
>
> *Skype: tigrouveto*
>
> http://www.who.int/neglected_diseases
>
>
>
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