dhis2-users team mailing list archive

["GROUT, Lise" <groutl@xxxxxxx>]

Hi Knut,

Thank you for your prompt answer. It was actually a problem in the certificate which disabled the use of google chrome… The problem has been fixed now!

Thank you++

Lise.

From: Knut Staring [mailto:knutst@xxxxxxxxx]
Sent: 06 September 2016 09:52
To: GROUT, Lise
Cc: DHIS 2 Users list
Subject: Re: [Dhis2-users] Problems accross computer/browser


Hi Lise, is the orgunit tree also missing in incognito / private mode?

On 6 Sep 2016 08:16, "GROUT, Lise" <groutl@xxxxxxx<mailto:groutl@xxxxxxx>> wrote:
Dear all,

For the last few days, I have some strange behaviour of my preproduction instance:


1.      On the computers from my organisation, I cannot work with Chrome and therefore work with Mozilla.

a.      the org unit tree is not loading in any data entry (data entry, event capture, tracker capture) interface

b.      But I can access the maintenance App (including the org unit tree in the specific section)


2.      On Chrome and on a personal computer:

a.       I can access all data capture interfaces and I can enter my data correctly.

b.      However, the program rules are not working anymore.

c.      And I cannot access the maintenance App…


I cannot produce resource tables for the analytical part with any computer/browser (process failed)…

How should I investigate what’s going on?

Thanks in advance,

Lise.

Dr. Lise Grout
Epidemiologist

World Health Organization
Department of Neglected Tropical Diseases (HTM/NTD/IDM)
Innovative and Intensified Disease Management Unit
20, Avenue Appia; CH-1211 Geneva 27
Tel. +41 22 791 2341<tel:%2B41%2022%20791%202341>
Mobile +41 79 290 68 61<tel:%2B41%2079%20290%2068%2061>
Skype: tigrouveto
http://www.who.int/neglected_diseases


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