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Re: [Dhis2-devs] Troubleshoot DHIS2 Admin account -- DHIS2 2.25

 

Hi Tantely,

>From your screenshots, even though not clear it seems that the org unit is
hanging not assigned to any parent. Use hierarchy operations to move the
org unit to the correct orgunit level, then in data
administration->maintenance update the org unit paths . (Using the earlier
admin account, which you can see the misplaced org unit)


*Regards,*
*Dennis*

On 15 October 2017 at 22:52, Raminosoa Rabemanantsoa, Tantely <
traminosoa@xxxxxxxxxx> wrote:

> Dear Community,
>
> I would like to have some advice to troubleshoot the account where the
> orgunits at lower level (inside red rectangle) are displayed at the same
> hierarchy as the higher level. The two accounts have admin access to DHIS2
> (2.25). There are some illustrations of the Maintenance (Organisation Unit)
> App.
>
>
> ​The following picture illustrates the account to troubleshoot: The
> orgunits at lower level (inside red rectangle) are always displayed at the
> same hierarchy as the higher level.
>
>
>
> ​The following  picture illustrates the correct appearance of the OrgUnit
> hierarchy with the other account.
>
>
>
>
>
> I thought to delete the account with the abnormal behaviour and re-create
> it afterwards, but I am not sure if there are some associated parameters
> associated with this account (saved favorites, ...) that will be deleted
> with it?
>
>
>
> Best,
>
>
> Tantely.
>
>
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