dhis2-users team mailing list archive

[Georgi Chakarov <georgi@xxxxxxxxxxxxxxxxxxx>]

Hi,

For the users that experience this problem, try deselecting the organization units from their profiles and assign them only to the top level. Clean cache and see if this helps.

Georgi

From: Dhis2-users [mailto:dhis2-users-bounces+georgi=logicaloutcomes.net@xxxxxxxxxxxxxxxxxxx] On Behalf Of Raminosoa Rabemanantsoa, Tantely
Sent: Sunday, October 15, 2017 10:52 PM
To: DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx>; DHIS 2 Developers list <dhis2-devs@xxxxxxxxxxxxxxxxxxx>
Subject: [Dhis2-users] Troubleshoot DHIS2 Admin account -- DHIS2 2.25

Dear Community,

I would like to have some advice to troubleshoot the account where the orgunits at lower level (inside red rectangle) are displayed at the same hierarchy as the higher level. The two accounts have admin access to DHIS2 (2.25). There are some illustrations of the Maintenance (Organisation Unit) App.

​The following picture illustrates the account to troubleshoot: The orgunits at lower level (inside red rectangle) are always displayed at the same hierarchy as the higher level.
[cid:image001.jpg@01D3460B.B9DB06C0]
​The following  picture illustrates the correct appearance of the OrgUnit hierarchy with the other account.

[cid:image002.jpg@01D3460B.B9DB06C0]

I thought to delete the account with the abnormal behaviour and re-create it afterwards, but I am not sure if there are some associated parameters associated with this account (saved favorites, ...) that will be deleted with it?


Best,

Tantely.

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