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Re: Issue with Maintenance app

 

Hi Knut,

Please find attached a log.
I hope it will help to identify the problem.

Kind regards.
Aljosa

From: Knut Staring [mailto:knutst@xxxxxxxxx]
Sent: mercredi 17 janvier 2018 09:23
To: Aljosa Celebic <Aljosa.Celebic@xxxxxx>
Cc: DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx>
Subject: Re: [Dhis2-users] Issue with Maintenance app

Hello Aljosa,

Here is the error message you get, which looks like it has to do with your server setup - I hope someone else on the list can chime in here:

Mixed Content: The page (maintenance-73664ca02303e………) was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint. This request has been blocked; the content must be served over HTTPS.
Also, I think you have not shared your Tomcat log with us yet?

Regards,
Knut

On Fri, Jan 12, 2018 at 1:45 PM, Aljosa Celebic <Aljosa.Celebic@xxxxxx<mailto:Aljosa.Celebic@xxxxxx>> wrote:
We are you running DHIS2 on a server (actually 2 servers, the tomcat server in a DMZ, the postgresql server on the LAN)
Both are linux servers
Yes, using tomcat as indicated in the install guide.

Thank you.


From: Knut Staring [mailto:knutst@xxxxxxxxx<mailto:knutst@xxxxxxxxx>]
Sent: vendredi 12 janvier 2018 09:12
To: Aljosa Celebic <Aljosa.Celebic@xxxxxx<mailto:Aljosa.Celebic@xxxxxx>>; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx<mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>>
Subject: Re: [Dhis2-users] Issue with Maintenance app

Hi Aljosa, let me copy this back on the mailing list so others can come with suggestions too.

No this is not normal, you should see all that you have in the other screenshot, so there is probably something wrong with your database.

The next places to check are the browser console and the server log.

1) In Chrome, click on Ctrl+Shit+I to open the console window and look for error messages in RED.

2) For the server, look for catalina.out in the logs folder (are  you using Tomcat or DHIS Live?). Operating system?

Knut


On Fri, Jan 12, 2018 at 9:06 AM, Aljosa Celebic <Aljosa.Celebic@xxxxxx<mailto:Aljosa.Celebic@xxxxxx>> wrote:
Hi Knut,

I tried with Chrome but I have the same problem.

I also tried "Browser Cache Cleaner" and "Incognito window", this change nothing.

Is it normal that I have nothing in Maintenance app?

Thanks

Aljosa



From: Knut Staring [mailto:knutst@xxxxxxxxx<mailto:knutst@xxxxxxxxx>]
Sent: jeudi 11 janvier 2018 18:41
To: Aljosa Celebic <Aljosa.Celebic@xxxxxx<mailto:Aljosa.Celebic@xxxxxx>>

Subject: Re: [Dhis2-users] Issue with Maintenance app

Can you try with Chrome?

K

On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <Aljosa.Celebic@xxxxxx<mailto:Aljosa.Celebic@xxxxxx>> wrote:
Dear Knut,

Thank you for your answer.
Version is 2.28., we have installed it a week ago.

Could you confirm that in all cases, opening the Maintenance I’m supposed to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS, and so on…. :

[cid:image001.jpg@01D38BAB.65D65490]

But this is the window that I have :

[cid:image002.jpg@01D38BAB.65D65490]

I use Mozilla Firefox, I read that Mozilla is recommended.

Should I still try your previous advice?
Thank you!

Kind regards.
AC


From: Knut Staring [mailto:knutst@xxxxxxxxx<mailto:knutst@xxxxxxxxx>]
Sent: jeudi 11 janvier 2018 16:16
To: Aljosa Celebic <Aljosa.Celebic@xxxxxx<mailto:Aljosa.Celebic@xxxxxx>>
Cc: dhis2-users@xxxxxxxxxxxxxxxxxxx<mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
Subject: Re: [Dhis2-users] Issue with Maintenance app

Hello Aljosa,

Try cleaning your browser cache by selecting "Browser Cache Cleaner" from the menu. You can also open an Incognito window in Chrome (or are you using a different browser?)

If this does not help, you should take a look at your Chrome browser console for any error messages.

Which version of DHIS2?

Knut

On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <Aljosa.Celebic@xxxxxx<mailto:Aljosa.Celebic@xxxxxx>> wrote:
Hi, When I open Maintenance app I’m supposed to find Data Elements, Organisation Unit building tools… but the only thing that appear is Metadata group editor.
Have I missed something before starting to create the entry forms for my new project?
Thank you for your help. Kind regards.
AC

Aljosa Celebic
Data Manager, Competence Center for Methodology and Statistics

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--
Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683<tel:+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931<tel:+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522
Skype:     knutstar



--
Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683<tel:+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931<tel:+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522
Skype:     knutstar



--
Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683<tel:+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931<tel:+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522
Skype:     knutstar

_______________________________________________
Mailing list: https://launchpad.net/~dhis2-users
Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx<mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
Unsubscribe : https://launchpad.net/~dhis2-users
More help   : https://help.launchpad.net/ListHelp



--
Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype:     knutstar

JPEG image

JPEG image

Attachment: catalina.zip
Description: catalina.zip


References