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Re: apps not showing

 

Hello, it is best to use google chrome or at least the latest versions of the browsers.

This is common when the Javascripts and other required scripts are not compatible with the browser.

Regards

Sent from my HTC

----- Reply message -----
From: "Thomas Lavreys" <thomaslavreys@xxxxxxxxx>
To: <dhis2-users@xxxxxxxxxxxxxxxxxxx>
Cc: "'Annick France Matic'" <amatic@xxxxxxxxxxxx>, "'Paul Oprea'" <pop@xxxxxxxxxx>
Subject: [Dhis2-users] apps not showing
Date: Fri, May 4, 2018 11:17

Dear, One of our clinics in Cameroon (rural, weak internet connection), cannot see the ‘Apps’ and ‘Username’ options at the top right when logged in. When I logged in on their account in Brussels, there was no issue.They used Firefox (picture is an older example, but there were similar issues on internet explorer as well), as they have no other options on our server. Instance info: API Web:    Parcourir iciUtilisateur actuel:    ekamcheVersion:    2.23Version:    22983Date de cr&eacute;ation:    2016-06-02 17:46Jasper reports version:    6.1.0Agent utilisateur:    Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0Date du serveur:    2018-05-04 10:14Derni&egrave;re g&eacute;n&eacute;ration des tables analytiques:    2018-05-04 00:00Dur&eacute;e depuis derni&egrave;re cr&eacute;ation des tables analytiques:    10 h, 14 m, 16 sDernier runtime tables analytiques:    25 sVariable d'environnement:    DHIS2_HOME    Do you know if this issue has been seen before, and what the solution might be? Thank you in advance! Kind regards, Thomas Lavreys, MSc, PgC Trop MedMedical Coordinator Sustainability Department SOCFINCOMaisha Consulting bvba Tel Socfin:    +32-25-080050Tel Maisha: +32-16-850242Cell phone:  +32-474-717641