documentation-packages team mailing list archive

[Tiziana <1899410@xxxxxxxxxxxxxxxxxx>]

Same here, Ubuntu 20.04.
It worked previously, now it gives me the same message as above.
Not sure when this happened exactly, but it should be around the same time (end of September).

-- 
You received this bug notification because you are a member of
Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu.
https://bugs.launchpad.net/bugs/1899410

Title:
  VPN Stopped working after installing Ubuntu patch

Status in ubuntu-docs package in Ubuntu:
  Confirmed

Bug description:
  My Surfshark VPN stopped working after installing Ubuntu software updates.
  I have Ubuntu 20.04.1 LTS I received a pop-up on around Sept. 24 or 25 to install updates and did so accordingly.

  Since installing that set of updates I cannot connect to a VPN on this
  computer.

  Using Surfshark. I enter ...

  sudo surfshark-vpn

  I get ...

  Checking for connection status...
  Not connected to Surfshark VPN
  Was unable to connect to VPN server. Please try another server.

  I also have Protonmail VPN as a backup. When I try that with ...

  sudo protonvpn connect

  I get ...

  Connecting to JP-FREE#2 via UDP...
  [!] There was an error connecting to the ProtonVPN API.
  [!] Please make sure your connection is working properly!

  I have another Ubuntu computer on the same home network. It is running
  18.04 LTS. Both Surfshark and Proton VPN work on that laptop. I also
  have a work computer running Win7 and the Big-IP Edge VPN. That also
  works without issues. Therefore, I know it's not my Router or ISP.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1899410/+subscriptions