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[Bug 1202047] [NEW] Realtek Barossa PCI Express SD card reader no longer working, rts_pstor module missing

 

Public bug reported:

The card reader is recognized (eg. via lspci), but the system doesn't
detect nor mount any SD card.

It was working fine with the previous Quantal kernel, using the
rts_pstor module. I remember reading about this module having been
removed from upstream kernel source since version 3.8.0.

I have tried loading the following modules manually with modprobe, but
none of them seem to work: rtsx_pci_sdmmc, rts5139, rtsx_pci

Another thing I've tried is to compile the rts_pstor module from a
source tarball downloaded from Realtek's website. However, the module
fails to compile, I believe it's because the source hasn't been updated
since 2012 and so assumes an older kernel version. I have included the
original tarball from Realtek as an attachment.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic 3.8.0-26.38
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  carlos     2078 F.... pulseaudio
Date: Tue Jul 16 21:25:11 2013
EcryptfsInUse: Yes
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=99bdf4ab-cb9c-4a96-8cda-97ea34e9572b
HotplugNewDevices:
 
HotplugNewMounts:
 
InstallationDate: Installed on 2012-10-31 (258 days ago)
InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: Hewlett-Packard Compaq Mini CQ10-400
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=0788b9a6-56d9-4652-beb6-772a9688f512 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-26-generic N/A
 linux-backports-modules-3.8.0-26-generic  N/A
 linux-firmware                            1.106
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
 Monitoring the udisks daemon. Press Ctrl+C to exit.
 21:25:25.642: The udisks-daemon is running (name-owner :1.26).
UpgradeStatus: Upgraded to raring on 2013-04-25 (82 days ago)
dmi.bios.date: 08/17/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 148A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 79.49
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd08/17/2010:svnHewlett-Packard:pnCompaqMiniCQ10-400:pvr049E100000202400110300000:rvnHewlett-Packard:rn148A:rvr79.49:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: Compaq Mini CQ10-400
dmi.product.version: 049E100000202400110300000
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring regression-release

** Attachment added: "rts_pstor module source from Realtek"
   https://bugs.launchpad.net/bugs/1202047/+attachment/3739521/+files/rts_pstor.tar.bz2

** Tags added: regression-release

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https://bugs.launchpad.net/bugs/1202047

Title:
  Realtek Barossa PCI Express SD card reader no longer working,
  rts_pstor module missing

Status in “linux” package in Ubuntu:
  New

Bug description:
  The card reader is recognized (eg. via lspci), but the system doesn't
  detect nor mount any SD card.

  It was working fine with the previous Quantal kernel, using the
  rts_pstor module. I remember reading about this module having been
  removed from upstream kernel source since version 3.8.0.

  I have tried loading the following modules manually with modprobe, but
  none of them seem to work: rtsx_pci_sdmmc, rts5139, rtsx_pci

  Another thing I've tried is to compile the rts_pstor module from a
  source tarball downloaded from Realtek's website. However, the module
  fails to compile, I believe it's because the source hasn't been
  updated since 2012 and so assumes an older kernel version. I have
  included the original tarball from Realtek as an attachment.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  carlos     2078 F.... pulseaudio
  Date: Tue Jul 16 21:25:11 2013
  EcryptfsInUse: Yes
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=99bdf4ab-cb9c-4a96-8cda-97ea34e9572b
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2012-10-31 (258 days ago)
  InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
  MachineType: Hewlett-Packard Compaq Mini CQ10-400
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=0788b9a6-56d9-4652-beb6-772a9688f512 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   21:25:25.642: The udisks-daemon is running (name-owner :1.26).
  UpgradeStatus: Upgraded to raring on 2013-04-25 (82 days ago)
  dmi.bios.date: 08/17/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 148A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 79.49
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd08/17/2010:svnHewlett-Packard:pnCompaqMiniCQ10-400:pvr049E100000202400110300000:rvnHewlett-Packard:rn148A:rvr79.49:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: Compaq Mini CQ10-400
  dmi.product.version: 049E100000202400110300000
  dmi.sys.vendor: Hewlett-Packard

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References