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[Bug 1206322] [NEW] [TOSHIBA Satellite S55-A] suspend/resume failure

 

Public bug reported:

It happens quite frequently. Whenever i'm without  power for some time
and laptop goes into sleep or suspend (or whatever it is), i can't
unsleep/unsuspend. I hit enter to wake the machine and the screen just
locks and I go into an endless cycle of autoauthenticating. Mouse and
keyboard will not respond.

This bug is ridiculously repeatable so if i didnt do something right
(ie, it happens basically every time that my computer suspends, as far
as i know), let me know and i can get you more detailed report.

I *think* i did everything right. I didnt see anything on the page that
i linked below that seemed relevant. I could be doing this totally wrong
though -- first time bug reporter here.

thanks!

ps, all the relevant info gathered from the commands mentioned should be
in the attached file

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.10.0-5-generic 3.10.0-5.15
ProcVersionSignature: Ubuntu 3.10.0-5.15-generic 3.10.2
Uname: Linux 3.10.0-5-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.11-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  josh       1955 F.... pulseaudio
Date: Fri Jul 26 11:15:40 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=04792e48-c529-4f51-88b9-4cba20dbe3ea
InstallationDate: Installed on 2013-07-04 (25 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python3.3
MachineType: TOSHIBA Satellite S55-A
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-5-generic.efi.signed root=UUID=3bdf46f1-229b-4959-ae0b-d880040c2071 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.10.0-5-generic N/A
 linux-backports-modules-3.10.0-5-generic  N/A
 linux-firmware                            1.112
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
StagingDrivers: keucr
Title: [TOSHIBA Satellite S55-A] suspend/resume failure
UpgradeStatus: Upgraded to saucy on 2013-07-04 (25 days ago)
UserGroups:
 
dmi.bios.date: 05/15/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.20
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VG10F
dmi.board.vendor: Intel
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.20:bd05/15/2013:svnTOSHIBA:pnSatelliteS55-A:pvrPSKJJU-018009:rvnIntel:rnVG10F:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite S55-A
dmi.product.version: PSKJJU-018009
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume saucy staging suspend

** Attachment added: "bugreport.txt"
   https://bugs.launchpad.net/bugs/1206322/+attachment/3753849/+files/bugreport.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1206322

Title:
  [TOSHIBA Satellite S55-A] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  It happens quite frequently. Whenever i'm without  power for some time
  and laptop goes into sleep or suspend (or whatever it is), i can't
  unsleep/unsuspend. I hit enter to wake the machine and the screen just
  locks and I go into an endless cycle of autoauthenticating. Mouse and
  keyboard will not respond.

  This bug is ridiculously repeatable so if i didnt do something right
  (ie, it happens basically every time that my computer suspends, as far
  as i know), let me know and i can get you more detailed report.

  I *think* i did everything right. I didnt see anything on the page
  that i linked below that seemed relevant. I could be doing this
  totally wrong though -- first time bug reporter here.

  thanks!

  ps, all the relevant info gathered from the commands mentioned should
  be in the attached file

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.10.0-5-generic 3.10.0-5.15
  ProcVersionSignature: Ubuntu 3.10.0-5.15-generic 3.10.2
  Uname: Linux 3.10.0-5-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.11-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  josh       1955 F.... pulseaudio
  Date: Fri Jul 26 11:15:40 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=04792e48-c529-4f51-88b9-4cba20dbe3ea
  InstallationDate: Installed on 2013-07-04 (25 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python3.3
  MachineType: TOSHIBA Satellite S55-A
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-5-generic.efi.signed root=UUID=3bdf46f1-229b-4959-ae0b-d880040c2071 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-5-generic N/A
   linux-backports-modules-3.10.0-5-generic  N/A
   linux-firmware                            1.112
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  StagingDrivers: keucr
  Title: [TOSHIBA Satellite S55-A] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-07-04 (25 days ago)
  UserGroups:
   
  dmi.bios.date: 05/15/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.20
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VG10F
  dmi.board.vendor: Intel
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.20:bd05/15/2013:svnTOSHIBA:pnSatelliteS55-A:pvrPSKJJU-018009:rvnIntel:rnVG10F:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite S55-A
  dmi.product.version: PSKJJU-018009
  dmi.sys.vendor: TOSHIBA

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