← Back to team overview

kernel-packages team mailing list archive

[Bug 1206322] Re: [TOSHIBA Satellite S55-A5295] suspend/resume failure

 

Hector Miuler Malpica Gallegos, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1206322

Title:
  [TOSHIBA Satellite S55-A5295] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  It happens quite frequently. Whenever i'm without activity for some
  time and laptop goes into sleep or suspend (or whatever it is), i
  can't unsleep/unsuspend. I hit enter to wake the machine and the
  screen just locks and I go into an endless cycle of
  autoauthenticating. Mouse and keyboard will not respond.

  This bug is ridiculously repeatable (ie, it happens basically every
  time that my computer suspends, as far as i know).

  thanks!

  ps, all the relevant info gathered from the commands mentioned should
  be in the attached file

  computer: Satellite S55-A5295

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.10.0-5-generic 3.10.0-5.15
  ProcVersionSignature: Ubuntu 3.10.0-5.15-generic 3.10.2
  Uname: Linux 3.10.0-5-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.11-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  josh       1955 F.... pulseaudio
  Date: Fri Jul 26 11:15:40 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=04792e48-c529-4f51-88b9-4cba20dbe3ea
  InstallationDate: Installed on 2013-07-04 (25 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python3.3
  MachineType: TOSHIBA Satellite S55-A
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-5-generic.efi.signed root=UUID=3bdf46f1-229b-4959-ae0b-d880040c2071 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-5-generic N/A
   linux-backports-modules-3.10.0-5-generic  N/A
   linux-firmware                            1.112
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  StagingDrivers: keucr
  Title: [TOSHIBA Satellite S55-A] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-07-04 (25 days ago)
  UserGroups:

  dmi.bios.date: 05/15/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.20
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VG10F
  dmi.board.vendor: Intel
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.20:bd05/15/2013:svnTOSHIBA:pnSatelliteS55-A:pvrPSKJJU-018009:rvnIntel:rnVG10F:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite S55-A
  dmi.product.version: PSKJJU-018009
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1206322/+subscriptions


References