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Message #102021
[Bug 1416497] [NEW] Touchpad is not working properly on an AsusR510J laptop
Public bug reported:
Distribution KXSudio, i.e. Kubuntu 14.04 with 3.13.0-44-lowlatency
kernel.
The touchpad works only as a standard mouse and is very difficult to use whith accuracy : the cursor moves as soon as I try to click... I have to touch only the very edge of the pad to succeed. No scroll, two-fingers click and other features.
No possibility to change settings : "no Synaptics driver loaded" message in SystemSettings.
WIth an external usb mouse everything is ok.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-lowlatency 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-lowlatency 3.13.11-ckt12
Uname: Linux 3.13.0-44-lowlatency x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Jan 30 18:52:31 2015
HibernationDevice: RESUME=UUID=3823bee8-ab09-43da-8b86-72f77f905378
InstallationDate: Installed on 2015-01-26 (4 days ago)
InstallationMedia: KXStudio 14.04 (Live 64bit)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 04ca:2006 Lite-On Technology Corp.
Bus 001 Device 004: ID 2525:1925
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550JK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-lowlatency root=UUID=58f1223a-b3c9-41a5-a19e-8251d07c66d9 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-lowlatency N/A
linux-backports-modules-3.13.0-44-lowlatency N/A
linux-firmware 1.127.11
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550JK.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.302:bd07/09/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
--
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1416497
Title:
Touchpad is not working properly on an AsusR510J laptop
Status in linux package in Ubuntu:
New
Bug description:
Distribution KXSudio, i.e. Kubuntu 14.04 with 3.13.0-44-lowlatency
kernel.
The touchpad works only as a standard mouse and is very difficult to use whith accuracy : the cursor moves as soon as I try to click... I have to touch only the very edge of the pad to succeed. No scroll, two-fingers click and other features.
No possibility to change settings : "no Synaptics driver loaded" message in SystemSettings.
WIth an external usb mouse everything is ok.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-lowlatency 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-lowlatency 3.13.11-ckt12
Uname: Linux 3.13.0-44-lowlatency x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Jan 30 18:52:31 2015
HibernationDevice: RESUME=UUID=3823bee8-ab09-43da-8b86-72f77f905378
InstallationDate: Installed on 2015-01-26 (4 days ago)
InstallationMedia: KXStudio 14.04 (Live 64bit)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 04ca:2006 Lite-On Technology Corp.
Bus 001 Device 004: ID 2525:1925
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550JK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-lowlatency root=UUID=58f1223a-b3c9-41a5-a19e-8251d07c66d9 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-lowlatency N/A
linux-backports-modules-3.13.0-44-lowlatency N/A
linux-firmware 1.127.11
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550JK.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.302:bd07/09/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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Follow ups
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: Launchpad Bug Tracker, 2015-05-04
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: mvergnaud, 2015-03-04
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: Christopher M. Penalver, 2015-03-04
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: mvergnaud, 2015-03-04
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: Christopher M. Penalver, 2015-03-03
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: mvergnaud, 2015-03-02
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: Christopher M. Penalver, 2015-03-02
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: mvergnaud, 2015-01-30
-
[Bug 1416497] Re: Touchpad is not working properly on an AsusR510J laptop
From: Joseph Salisbury, 2015-01-30
-
[Bug 1416497] Status changed to Confirmed
From: Brad Figg, 2015-01-30
-
[Bug 1416497] [NEW] Touchpad is not working properly on an AsusR510J laptop
From: mvergnaud, 2015-01-30
References