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Message #102639
[Bug 1417761] [NEW] package linux-image-3.16.0-30-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Public bug reported:
was upgrading a acer TravelMate 4000 (with Pentium M)
ProblemType: Package
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-30-generic (not installed)
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic i686
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: oli 1973 F.... pulseaudio
Date: Tue Feb 3 21:48:39 2015
DpkgTerminalLog:
Preparing to unpack .../linux-image-3.16.0-30-generic_3.16.0-30.40_i386.deb ...
This kernel does not support a non-PAE CPU.
dpkg: error processing archive /var/cache/apt/archives/linux-image-3.16.0-30-generic_3.16.0-30.40_i386.deb (--unpack):
subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.16.0-30-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2014-09-12 (143 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer TravelMate 4000
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=8a3d1eed-ead2-440f-9d76-2c057a2b7e4a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-15
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.16.0-30-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to utopic on 2014-10-29 (96 days ago)
dmi.bios.date: 10/12/2004
dmi.bios.vendor: ACER
dmi.bios.version: 3A10
dmi.board.name: TravelMate 4000
dmi.board.vendor: Acer
dmi.board.version: Rev 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
dmi.product.name: TravelMate 4000
dmi.product.version: Rev 1
dmi.sys.vendor: Acer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: apport-package i386 need-duplicate-check utopic
--
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https://bugs.launchpad.net/bugs/1417761
Title:
package linux-image-3.16.0-30-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in linux package in Ubuntu:
Confirmed
Bug description:
was upgrading a acer TravelMate 4000 (with Pentium M)
ProblemType: Package
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-30-generic (not installed)
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic i686
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: oli 1973 F.... pulseaudio
Date: Tue Feb 3 21:48:39 2015
DpkgTerminalLog:
Preparing to unpack .../linux-image-3.16.0-30-generic_3.16.0-30.40_i386.deb ...
This kernel does not support a non-PAE CPU.
dpkg: error processing archive /var/cache/apt/archives/linux-image-3.16.0-30-generic_3.16.0-30.40_i386.deb (--unpack):
subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.16.0-30-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2014-09-12 (143 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer TravelMate 4000
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=8a3d1eed-ead2-440f-9d76-2c057a2b7e4a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-15
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.16.0-30-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to utopic on 2014-10-29 (96 days ago)
dmi.bios.date: 10/12/2004
dmi.bios.vendor: ACER
dmi.bios.version: 3A10
dmi.board.name: TravelMate 4000
dmi.board.vendor: Acer
dmi.board.version: Rev 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
dmi.product.name: TravelMate 4000
dmi.product.version: Rev 1
dmi.sys.vendor: Acer
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