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[Bug 1417761] Re: package linux-image-3.16.0-30-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

This system has a non-PAE CPU.   Non-PAE CPUs are not supported after
the 12.04 Precise release.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Invalid

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https://bugs.launchpad.net/bugs/1417761

Title:
  package linux-image-3.16.0-30-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Invalid

Bug description:
  was upgrading a acer TravelMate 4000 (with Pentium M)

  ProblemType: Package
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-30-generic (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic i686
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  oli        1973 F.... pulseaudio
  Date: Tue Feb  3 21:48:39 2015
  DpkgTerminalLog:
   Preparing to unpack .../linux-image-3.16.0-30-generic_3.16.0-30.40_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive /var/cache/apt/archives/linux-image-3.16.0-30-generic_3.16.0-30.40_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.16.0-30-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  InstallationDate: Installed on 2014-09-12 (143 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer TravelMate 4000
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=8a3d1eed-ead2-440f-9d76-2c057a2b7e4a ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-15
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.16.0-30-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to utopic on 2014-10-29 (96 days ago)
  dmi.bios.date: 10/12/2004
  dmi.bios.vendor: ACER
  dmi.bios.version: 3A10
  dmi.board.name: TravelMate 4000
  dmi.board.vendor: Acer
  dmi.board.version: Rev 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Rev.1
  dmi.modalias: dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
  dmi.product.name: TravelMate 4000
  dmi.product.version: Rev 1
  dmi.sys.vendor: Acer

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