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[Bug 1421838] [NEW] Intel 7260 Wireless Device issues

 

Public bug reported:

Hi,

After a few minutes, some times an hour or two, wireless stop working,
some times it doesnt stop but starts dropping most packages which ends
with laptop unable to open a single socket.

I've installed a fresh install of Ubuntu 14.04 LTS.

beep@t440s:~$ lsb_release -rd
Description:	Ubuntu 14.04.1 LTS
Release:	14.04

beep@t440s:~$ apt-cache policy linux-firmware
linux-firmware:
  Installed: 1.127.11
  Candidate: 1.127.11
  Version table:
 *** 1.127.11 0
        500 http://uy.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1.127.10 0
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
     1.127 0
        500 http://uy.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages


What I expect to happen?
If I connect to a wireless network and the AP works fine, keep connected to that wireless network and being able to send and receive packets between the AP and the computer.

What happened instead?
After a few minutes or some times hours, some times start dropping packets, sometimes it doesnt work at all.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  beep       2123 F.... pulseaudio
 /dev/snd/controlC1:  beep       2123 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Feb 13 18:50:34 2015
HibernationDevice: RESUME=UUID=a6574469-1fcb-4e7c-bdff-e9129c1aaaaf
InstallationDate: Installed on 2015-02-11 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: LENOVO 20AQ005QUS
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=ddca1d5c-4889-4451-b5b4-ebb78dd05533 ro persistent quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-45-generic N/A
 linux-backports-modules-3.13.0-45-generic  N/A
 linux-firmware                             1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET77WW (2.27 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20AQ005QUS
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGJET77WW(2.27):bd05/20/2014:svnLENOVO:pn20AQ005QUS:pvrThinkPadT440s:rvnLENOVO:rn20AQ005QUS:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20AQ005QUS
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1421838

Title:
  Intel 7260 Wireless Device issues

Status in linux package in Ubuntu:
  New

Bug description:
  Hi,

  After a few minutes, some times an hour or two, wireless stop working,
  some times it doesnt stop but starts dropping most packages which ends
  with laptop unable to open a single socket.

  I've installed a fresh install of Ubuntu 14.04 LTS.

  beep@t440s:~$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  beep@t440s:~$ apt-cache policy linux-firmware
  linux-firmware:
    Installed: 1.127.11
    Candidate: 1.127.11
    Version table:
   *** 1.127.11 0
          500 http://uy.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       1.127.10 0
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
       1.127 0
          500 http://uy.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

  
  What I expect to happen?
  If I connect to a wireless network and the AP works fine, keep connected to that wireless network and being able to send and receive packets between the AP and the computer.

  What happened instead?
  After a few minutes or some times hours, some times start dropping packets, sometimes it doesnt work at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  beep       2123 F.... pulseaudio
   /dev/snd/controlC1:  beep       2123 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Feb 13 18:50:34 2015
  HibernationDevice: RESUME=UUID=a6574469-1fcb-4e7c-bdff-e9129c1aaaaf
  InstallationDate: Installed on 2015-02-11 (2 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: LENOVO 20AQ005QUS
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=ddca1d5c-4889-4451-b5b4-ebb78dd05533 ro persistent quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/20/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GJET77WW (2.27 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20AQ005QUS
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGJET77WW(2.27):bd05/20/2014:svnLENOVO:pn20AQ005QUS:pvrThinkPadT440s:rvnLENOVO:rn20AQ005QUS:rvr0B98401WIN:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20AQ005QUS
  dmi.product.version: ThinkPad T440s
  dmi.sys.vendor: LENOVO

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Follow ups

References