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Message #110927
[Bug 1439552] [NEW] [Dell Inspiron 7347] Clickpad does not work on this system with 3.13 kernel
Public bug reported:
CID: 201406-15234 Dell Inspiron 7347
The clickpad on this laptop does not work at all on 14.04.1(3.13.0-32) + update (3.13.0-48)
It does not respond to any movements and clicks.
(I will test 3.16 kernel later)
It's detected in xinput:
ubuntu@201406-15234:~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)]
⎜ ↳ DLL0674:00 06CB:75DB id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
ubuntu@201406-15234:~$
buntu@201406-15234:~$ xinput --list-props 14
Device 'SynPS/2 Synaptics TouchPad':
Device Enabled (135): 1
Coordinate Transformation Matrix (137): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
Device Accel Profile (265): 1
Device Accel Constant Deceleration (266): 2.500000
Device Accel Adaptive Deceleration (267): 1.000000
Device Accel Velocity Scaling (268): 12.500000
Synaptics Edges (288): 1765, 5371, 1638, 4474
Synaptics Finger (289): 25, 30, 0
Synaptics Tap Time (290): 180
Synaptics Tap Move (291): 234
Synaptics Tap Durations (292): 180, 180, 100
Synaptics ClickPad (293): 1
Synaptics Middle Button Timeout (294): 0
Synaptics Two-Finger Pressure (295): 282
Synaptics Two-Finger Width (296): 7
Synaptics Scrolling Distance (297): 106, 106
Synaptics Edge Scrolling (298): 0, 0, 0
Synaptics Two-Finger Scrolling (299): 1, 1
Synaptics Move Speed (300): 1.000000, 1.750000, 0.037509, 0.000000
Synaptics Off (301): 0
Synaptics Locked Drags (302): 0
Synaptics Locked Drags Timeout (303): 5000
Synaptics Tap Action (304): 2, 3, 0, 0, 1, 3, 0
Synaptics Click Action (305): 1, 3, 0
Synaptics Circular Scrolling (306): 0
Synaptics Circular Scrolling Distance (307): 0.100000
Synaptics Circular Scrolling Trigger (308): 0
Synaptics Circular Pad (309): 0
Synaptics Palm Detection (310): 0
Synaptics Palm Dimensions (311): 10, 200
Synaptics Coasting Speed (312): 20.000000, 50.000000
Synaptics Pressure Motion (313): 30, 160
Synaptics Pressure Motion Factor (314): 1.000000, 1.000000
Synaptics Resolution Detect (315): 1
Synaptics Grab Event Device (316): 1
Synaptics Gestures (317): 1
Synaptics Capabilities (318): 1, 0, 0, 1, 1, 1, 1
Synaptics Pad Resolution (319): 1, 1
Synaptics Area (320): 0, 0, 0, 0
Synaptics Soft Button Areas (323): 3568, 0, 4110, 0, 0, 0, 0, 0
Synaptics Noise Cancellation (321): 26, 26
Device Product ID (252): 2, 7
Device Node (253): "/dev/input/event5"
ubuntu@201406-15234:~$ xinput --list-props 12
Device 'DLL0674:00 06CB:75DB':
Device Enabled (135): 1
Coordinate Transformation Matrix (137): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
Device Accel Profile (265): 1
Device Accel Constant Deceleration (266): 2.500000
Device Accel Adaptive Deceleration (267): 1.000000
Device Accel Velocity Scaling (268): 12.500000
Synaptics Edges (288): 48, 1176, 40, 704
Synaptics Finger (289): 25, 30, 0
Synaptics Tap Time (290): 180
Synaptics Tap Move (291): 63
Synaptics Tap Durations (292): 180, 180, 100
Synaptics ClickPad (293): 0
Synaptics Middle Button Timeout (294): 75
Synaptics Two-Finger Pressure (295): 282
Synaptics Two-Finger Width (296): 7
Synaptics Scrolling Distance (297): 28, 28
Synaptics Edge Scrolling (298): 0, 0, 0
Synaptics Two-Finger Scrolling (299): 1, 1
Synaptics Move Speed (300): 1.000000, 1.750000, 0.139665, 0.000000
Synaptics Off (301): 0
Synaptics Locked Drags (302): 0
Synaptics Locked Drags Timeout (303): 5000
Synaptics Tap Action (304): 2, 3, 0, 0, 1, 3, 0
Synaptics Click Action (305): 1, 3, 0
Synaptics Circular Scrolling (306): 0
Synaptics Circular Scrolling Distance (307): 0.100000
Synaptics Circular Scrolling Trigger (308): 0
Synaptics Circular Pad (309): 0
Synaptics Palm Detection (310): 0
Synaptics Palm Dimensions (311): 10, 200
Synaptics Coasting Speed (312): 20.000000, 50.000000
Synaptics Pressure Motion (313): 30, 160
Synaptics Pressure Motion Factor (314): 1.000000, 1.000000
Synaptics Resolution Detect (315): 1
Synaptics Grab Event Device (316): 1
Synaptics Gestures (317): 1
Synaptics Capabilities (318): 1, 0, 0, 1, 1, 0, 0
Synaptics Pad Resolution (319): 12, 12
Synaptics Area (320): 0, 0, 0, 0
Synaptics Noise Cancellation (321): 7, 7
Device Product ID (252): 1739, 30171
Device Node (253): "/dev/input/event8"
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-48-generic 3.13.0-48.80
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1716 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1716 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Thu Apr 2 03:58:31 2015
HibernationDevice: RESUME=UUID=b6c7cf5c-0a78-408f-862d-c62ba28c98ac
InstallationDate: Installed on 2015-04-02 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 7347
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=a9d5a122-0b10-45c7-a540-5fb74220c911 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-48-generic N/A
linux-backports-modules-3.13.0-48-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/30/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 01V010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A00
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd06/30/2014:svnDellInc.:pnInspiron7347:pvr00h:rvnDellInc.:rn01V010:rvrD02:cvnDellInc.:ct8:cvrA00:
dmi.product.name: Inspiron 7347
dmi.product.version: 00h
dmi.sys.vendor: Dell Inc.
** Affects: hwe-next
Importance: Undecided
Status: New
** Affects: linux (Ubuntu)
Importance: Medium
Assignee: Anthony Wong (anthonywong)
Status: New
** Tags: 201406-15234 amd64 apport-bug blocks-hwcert taipei-lab trusty
** Also affects: hwe-next
Importance: Undecided
Status: New
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
--
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https://bugs.launchpad.net/bugs/1439552
Title:
[Dell Inspiron 7347] Clickpad does not work on this system with 3.13
kernel
Status in HWE Next Project:
New
Status in linux package in Ubuntu:
New
Bug description:
CID: 201406-15234 Dell Inspiron 7347
The clickpad on this laptop does not work at all on 14.04.1(3.13.0-32) + update (3.13.0-48)
It does not respond to any movements and clicks.
(I will test 3.16 kernel later)
It's detected in xinput:
ubuntu@201406-15234:~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)]
⎜ ↳ DLL0674:00 06CB:75DB id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
ubuntu@201406-15234:~$
buntu@201406-15234:~$ xinput --list-props 14
Device 'SynPS/2 Synaptics TouchPad':
Device Enabled (135): 1
Coordinate Transformation Matrix (137): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
Device Accel Profile (265): 1
Device Accel Constant Deceleration (266): 2.500000
Device Accel Adaptive Deceleration (267): 1.000000
Device Accel Velocity Scaling (268): 12.500000
Synaptics Edges (288): 1765, 5371, 1638, 4474
Synaptics Finger (289): 25, 30, 0
Synaptics Tap Time (290): 180
Synaptics Tap Move (291): 234
Synaptics Tap Durations (292): 180, 180, 100
Synaptics ClickPad (293): 1
Synaptics Middle Button Timeout (294): 0
Synaptics Two-Finger Pressure (295): 282
Synaptics Two-Finger Width (296): 7
Synaptics Scrolling Distance (297): 106, 106
Synaptics Edge Scrolling (298): 0, 0, 0
Synaptics Two-Finger Scrolling (299): 1, 1
Synaptics Move Speed (300): 1.000000, 1.750000, 0.037509, 0.000000
Synaptics Off (301): 0
Synaptics Locked Drags (302): 0
Synaptics Locked Drags Timeout (303): 5000
Synaptics Tap Action (304): 2, 3, 0, 0, 1, 3, 0
Synaptics Click Action (305): 1, 3, 0
Synaptics Circular Scrolling (306): 0
Synaptics Circular Scrolling Distance (307): 0.100000
Synaptics Circular Scrolling Trigger (308): 0
Synaptics Circular Pad (309): 0
Synaptics Palm Detection (310): 0
Synaptics Palm Dimensions (311): 10, 200
Synaptics Coasting Speed (312): 20.000000, 50.000000
Synaptics Pressure Motion (313): 30, 160
Synaptics Pressure Motion Factor (314): 1.000000, 1.000000
Synaptics Resolution Detect (315): 1
Synaptics Grab Event Device (316): 1
Synaptics Gestures (317): 1
Synaptics Capabilities (318): 1, 0, 0, 1, 1, 1, 1
Synaptics Pad Resolution (319): 1, 1
Synaptics Area (320): 0, 0, 0, 0
Synaptics Soft Button Areas (323): 3568, 0, 4110, 0, 0, 0, 0, 0
Synaptics Noise Cancellation (321): 26, 26
Device Product ID (252): 2, 7
Device Node (253): "/dev/input/event5"
ubuntu@201406-15234:~$ xinput --list-props 12
Device 'DLL0674:00 06CB:75DB':
Device Enabled (135): 1
Coordinate Transformation Matrix (137): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
Device Accel Profile (265): 1
Device Accel Constant Deceleration (266): 2.500000
Device Accel Adaptive Deceleration (267): 1.000000
Device Accel Velocity Scaling (268): 12.500000
Synaptics Edges (288): 48, 1176, 40, 704
Synaptics Finger (289): 25, 30, 0
Synaptics Tap Time (290): 180
Synaptics Tap Move (291): 63
Synaptics Tap Durations (292): 180, 180, 100
Synaptics ClickPad (293): 0
Synaptics Middle Button Timeout (294): 75
Synaptics Two-Finger Pressure (295): 282
Synaptics Two-Finger Width (296): 7
Synaptics Scrolling Distance (297): 28, 28
Synaptics Edge Scrolling (298): 0, 0, 0
Synaptics Two-Finger Scrolling (299): 1, 1
Synaptics Move Speed (300): 1.000000, 1.750000, 0.139665, 0.000000
Synaptics Off (301): 0
Synaptics Locked Drags (302): 0
Synaptics Locked Drags Timeout (303): 5000
Synaptics Tap Action (304): 2, 3, 0, 0, 1, 3, 0
Synaptics Click Action (305): 1, 3, 0
Synaptics Circular Scrolling (306): 0
Synaptics Circular Scrolling Distance (307): 0.100000
Synaptics Circular Scrolling Trigger (308): 0
Synaptics Circular Pad (309): 0
Synaptics Palm Detection (310): 0
Synaptics Palm Dimensions (311): 10, 200
Synaptics Coasting Speed (312): 20.000000, 50.000000
Synaptics Pressure Motion (313): 30, 160
Synaptics Pressure Motion Factor (314): 1.000000, 1.000000
Synaptics Resolution Detect (315): 1
Synaptics Grab Event Device (316): 1
Synaptics Gestures (317): 1
Synaptics Capabilities (318): 1, 0, 0, 1, 1, 0, 0
Synaptics Pad Resolution (319): 12, 12
Synaptics Area (320): 0, 0, 0, 0
Synaptics Noise Cancellation (321): 7, 7
Device Product ID (252): 1739, 30171
Device Node (253): "/dev/input/event8"
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-48-generic 3.13.0-48.80
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1716 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1716 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Thu Apr 2 03:58:31 2015
HibernationDevice: RESUME=UUID=b6c7cf5c-0a78-408f-862d-c62ba28c98ac
InstallationDate: Installed on 2015-04-02 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 7347
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=a9d5a122-0b10-45c7-a540-5fb74220c911 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-48-generic N/A
linux-backports-modules-3.13.0-48-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/30/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 01V010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A00
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd06/30/2014:svnDellInc.:pnInspiron7347:pvr00h:rvnDellInc.:rn01V010:rvrD02:cvnDellInc.:ct8:cvrA00:
dmi.product.name: Inspiron 7347
dmi.product.version: 00h
dmi.sys.vendor: Dell Inc.
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