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[Bug 1440446] [NEW] Keyboard does not respond/scrambled video

 

Public bug reported:

Description:    Ubuntu 14.04.2 LTS
Release:        14.04
Kernel 3.13.0-48-generic

I expected to be apple to boot to the password prompt for my encrypted root (and beyond) with correct graphics.
Instead I found that my keyboard was not recognised after grub, so I am not able to decrypt my root or login 

More detailed explanation:

I have Ubuntu installed on my 17'' core-duo intel imac, with an encrypted root partition.
Version 12.04 with kernel 13.5.0-17-generic worked ok, but I updated to the LTS version 14.04.
The system now freezes before asking for my encryption password when booting (I am using EFI with grub2)
with my old kernel (13.5.0-17-generic) and with no args on the kernel command line. If I put nomodeset the boot
progresses to the encryption password and I can successfully login, however the video is completely scrambled (I literally cannot
make out anything). Having tried many ways to fix the video, I tried the latest kernel (3.13.0-48-generic). In this case
the boot gets to the password and the graphics appear to be ok, but the keyboard/mouse do not respond. Again I tried many fixes, unsuccesfully. I installed the extras so as to have usbhid, mac_hid etc, and found that the behaviour now reverted precisely to that outlined above for 13.5.0-17-generic; that is scrambled graphics but successful login (with nomodeset), and freezing before
reaching the password prompt (without nomodeset).
I tried manually adding only the hid modules to my initrd.img-3.13.0-48-generic built prior to install of extra, but found graphics again ok but still no keyboard !

This report was made via a ssh session after booting with the scrambled
video.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-48-generic 3.13.0-48.80
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic i686
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lightdm    1678 F.... pulseaudio
                      admin      2808 F.... pulseaudio
Date: Sun Apr  5 10:33:58 2015
HibernationDevice: RESUME=UUID=b24198c5-2cbc-45f2-8535-71569a8d69fa
InstallationDate: Installed on 2013-07-28 (616 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
IwConfig:
 lo        no wireless extensions.
 
 eth2      no wireless extensions.
MachineType: Apple Computer, Inc. iMac4,1
ProcEnviron:
 LANGUAGE=en_AU:en
 TERM=xterm-color
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-48-generic root=/dev/mapper/ubuntu-root nomodeset loglevel=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-48-generic N/A
 linux-backports-modules-3.13.0-48-generic  N/A
 linux-firmware                             1.127.11
RfKill:
 0: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2015-03-16 (19 days ago)
dmi.bios.date: 10/12/06
dmi.bios.vendor: Apple Computer, Inc.
dmi.bios.version: IM41.88Z.0055.B08.0610121350
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F42786C8
dmi.board.vendor: Apple Computer, Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 13
dmi.chassis.vendor: Apple Computer, Inc.
dmi.chassis.version: Mac-F42786C8
dmi.modalias: dmi:bvnAppleComputer,Inc.:bvrIM41.88Z.0055.B08.0610121350:bd10/12/06:svnAppleComputer,Inc.:pniMac4,1:pvr1.0:rvnAppleComputer,Inc.:rnMac-F42786C8:rvrPVT:cvnAppleComputer,Inc.:ct13:cvrMac-F42786C8:
dmi.product.name: iMac4,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Computer, Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 3.13.0-48-generic apport-bug i386 packages third-party trusty

-- 
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https://bugs.launchpad.net/bugs/1440446

Title:
  Keyboard does not respond/scrambled video

Status in linux package in Ubuntu:
  New

Bug description:
  Description:    Ubuntu 14.04.2 LTS
  Release:        14.04
  Kernel 3.13.0-48-generic

  I expected to be apple to boot to the password prompt for my encrypted root (and beyond) with correct graphics.
  Instead I found that my keyboard was not recognised after grub, so I am not able to decrypt my root or login 

  More detailed explanation:

  I have Ubuntu installed on my 17'' core-duo intel imac, with an encrypted root partition.
  Version 12.04 with kernel 13.5.0-17-generic worked ok, but I updated to the LTS version 14.04.
  The system now freezes before asking for my encryption password when booting (I am using EFI with grub2)
  with my old kernel (13.5.0-17-generic) and with no args on the kernel command line. If I put nomodeset the boot
  progresses to the encryption password and I can successfully login, however the video is completely scrambled (I literally cannot
  make out anything). Having tried many ways to fix the video, I tried the latest kernel (3.13.0-48-generic). In this case
  the boot gets to the password and the graphics appear to be ok, but the keyboard/mouse do not respond. Again I tried many fixes, unsuccesfully. I installed the extras so as to have usbhid, mac_hid etc, and found that the behaviour now reverted precisely to that outlined above for 13.5.0-17-generic; that is scrambled graphics but successful login (with nomodeset), and freezing before
  reaching the password prompt (without nomodeset).
  I tried manually adding only the hid modules to my initrd.img-3.13.0-48-generic built prior to install of extra, but found graphics again ok but still no keyboard !

  This report was made via a ssh session after booting with the
  scrambled video.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-48-generic 3.13.0-48.80
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic i686
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1678 F.... pulseaudio
                        admin      2808 F.... pulseaudio
  Date: Sun Apr  5 10:33:58 2015
  HibernationDevice: RESUME=UUID=b24198c5-2cbc-45f2-8535-71569a8d69fa
  InstallationDate: Installed on 2013-07-28 (616 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
  IwConfig:
   lo        no wireless extensions.
   
   eth2      no wireless extensions.
  MachineType: Apple Computer, Inc. iMac4,1
  ProcEnviron:
   LANGUAGE=en_AU:en
   TERM=xterm-color
   PATH=(custom, no user)
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-48-generic root=/dev/mapper/ubuntu-root nomodeset loglevel=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-48-generic N/A
   linux-backports-modules-3.13.0-48-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2015-03-16 (19 days ago)
  dmi.bios.date: 10/12/06
  dmi.bios.vendor: Apple Computer, Inc.
  dmi.bios.version: IM41.88Z.0055.B08.0610121350
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Mac-F42786C8
  dmi.board.vendor: Apple Computer, Inc.
  dmi.board.version: PVT
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: Apple Computer, Inc.
  dmi.chassis.version: Mac-F42786C8
  dmi.modalias: dmi:bvnAppleComputer,Inc.:bvrIM41.88Z.0055.B08.0610121350:bd10/12/06:svnAppleComputer,Inc.:pniMac4,1:pvr1.0:rvnAppleComputer,Inc.:rnMac-F42786C8:rvrPVT:cvnAppleComputer,Inc.:ct13:cvrMac-F42786C8:
  dmi.product.name: iMac4,1
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Computer, Inc.

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References