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Message #111333
[Bug 1437755] Re: Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'
Dear Christopher
I'll do what you suggest.
Anyway, I add this information if it's helpful.
An error appears now in the notification bar. Its in Spanish, and here is my translation:
"An error happened. Run the update manager [...].
The error message is: Error BrokenCount > 0.
Normally, this means that you have installed packets whose dependencies haven't been satisfied."
Thanks for your support. It's so fast!
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https://bugs.launchpad.net/bugs/1437755
Title:
Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'
Status in linux package in Ubuntu:
Triaged
Bug description:
As I've just red here
https://wiki.ubuntu.com/DebuggingTouchpadDetection, I'm sending you
this information. My case fits with what is described in "In case
Touchpad features like scrolling, tapping, etc. do not work at all.",
that is, I can't find the 'Touchpad' tab in System -> Preferences ->
Mouse. Also, the touchpad acts just like a mouse, and I can't disable
it.
I've attached devices text file as suggested in the link above, but I
haven't been able to attach xinput and Xorg.0.log files because I just
can't attach one file.
Thanks for dealing with my case.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-48-generic 3.13.0-48.80
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: david 1557 F.... pulseaudio
/dev/snd/controlC1: david 1557 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Mar 29 00:41:53 2015
HibernationDevice: RESUME=UUID=26a77929-ff44-4b92-b020-2797089206e2
InstallationDate: Installed on 2015-01-17 (70 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUSTeK COMPUTER INC. PU551LA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=6d01a94b-1648-472b-ba06-54fe6a80137c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-48-generic N/A
linux-backports-modules-3.13.0-48-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: PU551LA.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: PU551LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPU551LA.203:bd04/23/2014:svnASUSTeKCOMPUTERINC.:pnPU551LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnPU551LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: PU551LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References