← Back to team overview

kernel-packages team mailing list archive

[Bug 1437755] Re: Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'

 

Dear Christopher

I'll do what you suggest.

Anyway, I add this information if it's helpful.

An error appears now in the notification bar. Its in Spanish, and here is my translation:
"An error happened. Run the update manager [...].
 The error message is: Error BrokenCount > 0.
 Normally, this means that you have installed packets whose dependencies haven't been satisfied."

Thanks for your support. It's so fast!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1437755

Title:
   Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'

Status in linux package in Ubuntu:
  Triaged

Bug description:
  As I've just red here
  https://wiki.ubuntu.com/DebuggingTouchpadDetection, I'm sending you
  this information. My case fits with what is described in "In case
  Touchpad features like scrolling, tapping, etc. do not work at all.",
  that is, I can't find the 'Touchpad' tab in System -> Preferences ->
  Mouse. Also, the touchpad acts just like a mouse, and I can't disable
  it.

  I've attached devices text file as suggested in the link above, but I
  haven't been able to attach xinput and Xorg.0.log files because I just
  can't attach one file.

  Thanks for dealing with my case.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-48-generic 3.13.0-48.80
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  david      1557 F.... pulseaudio
   /dev/snd/controlC1:  david      1557 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Mar 29 00:41:53 2015
  HibernationDevice: RESUME=UUID=26a77929-ff44-4b92-b020-2797089206e2
  InstallationDate: Installed on 2015-01-17 (70 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. PU551LA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=6d01a94b-1648-472b-ba06-54fe6a80137c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-48-generic N/A
   linux-backports-modules-3.13.0-48-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: PU551LA.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: PU551LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPU551LA.203:bd04/23/2014:svnASUSTeKCOMPUTERINC.:pnPU551LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnPU551LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: PU551LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1437755/+subscriptions


References