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[bwallum <robert@xxxxxxxxxx>]

Public bug reported:

The touchpad does not work and occasionally there is a delay between
touching a key on the keyboard and it being displayed on the screen. The
laptop is new and the touchpad works in Windows 7 Pro.

0.708960] mousedev: PS/2 mouse device common for all mice
[ 2.325752] psmouse serio2: elantech: assuming hardware version 4 (with firmware version 0x470f00)
[ 2.360739] psmouse serio2: elantech: Synaptics capabilities query result 0x50, 0x12, 0x09.
[ 29.679419] psmouse serio2: Touchpad at isa0060/serio2/input0 lost sync at byte 6

....a lot of "....lost sync at byte 6" in between

[ 31.109895] psmouse serio2: Touchpad at isa0060/serio2/input0 lost sync at byte 6
[ 31.109899] psmouse serio2: issuing reconnect request

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-34-generic 3.16.0-34.47
ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  lcf        1837 F.... pulseaudio
 /dev/snd/controlC0:  lcf        1837 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
 [   19.741240] systemd-logind[876]: Failed to start user service: Unknown unit: user@1000.service
 [   19.744417] systemd-logind[876]: New session c1 of user lcf.
 [   19.744434] systemd-logind[876]: Linked /tmp/.X11-unix/X0 to /run/user/1000/X11-display.
 [   25.044453] init: anacron main process (1133) killed by TERM signal
Date: Tue Apr 21 16:39:03 2015
HibernationDevice: RESUME=UUID=b8fdafe8-740b-4360-ad4e-e8dfb4eb2ab7
InstallationDate: Installed on 2015-04-17 (3 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: FUJITSU LIFEBOOK E544
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic.efi.signed root=UUID=bcf80a26-abb4-4054-81f6-c17bd7a84909 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-34-generic N/A
 linux-backports-modules-3.16.0-34-generic  N/A
 linux-firmware                             1.138.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/23/2014
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.02
dmi.board.name: FJNB281
dmi.board.vendor: FUJITSU
dmi.board.version: E2
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.chassis.version: LIFEBOOK E544
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.02:bd05/23/2014:svnFUJITSU:pnLIFEBOOKE544:pvr10601583220:rvnFUJITSU:rnFJNB281:rvrE2:cvnFUJITSU:ct10:cvrLIFEBOOKE544:
dmi.product.name: LIFEBOOK E544
dmi.product.version: 10601583220
dmi.sys.vendor: FUJITSU

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

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https://bugs.launchpad.net/bugs/1446732

Title:
  Fujitsu Lifebook E544 touchpad doesn't work

Status in linux package in Ubuntu:
  New

Bug description:
  The touchpad does not work and occasionally there is a delay between
  touching a key on the keyboard and it being displayed on the screen.
  The laptop is new and the touchpad works in Windows 7 Pro.

  0.708960] mousedev: PS/2 mouse device common for all mice
  [ 2.325752] psmouse serio2: elantech: assuming hardware version 4 (with firmware version 0x470f00)
  [ 2.360739] psmouse serio2: elantech: Synaptics capabilities query result 0x50, 0x12, 0x09.
  [ 29.679419] psmouse serio2: Touchpad at isa0060/serio2/input0 lost sync at byte 6

  ....a lot of "....lost sync at byte 6" in between

  [ 31.109895] psmouse serio2: Touchpad at isa0060/serio2/input0 lost sync at byte 6
  [ 31.109899] psmouse serio2: issuing reconnect request

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-34-generic 3.16.0-34.47
  ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lcf        1837 F.... pulseaudio
   /dev/snd/controlC0:  lcf        1837 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
   [   19.741240] systemd-logind[876]: Failed to start user service: Unknown unit: user@1000.service
   [   19.744417] systemd-logind[876]: New session c1 of user lcf.
   [   19.744434] systemd-logind[876]: Linked /tmp/.X11-unix/X0 to /run/user/1000/X11-display.
   [   25.044453] init: anacron main process (1133) killed by TERM signal
  Date: Tue Apr 21 16:39:03 2015
  HibernationDevice: RESUME=UUID=b8fdafe8-740b-4360-ad4e-e8dfb4eb2ab7
  InstallationDate: Installed on 2015-04-17 (3 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: FUJITSU LIFEBOOK E544
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic.efi.signed root=UUID=bcf80a26-abb4-4054-81f6-c17bd7a84909 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-34-generic N/A
   linux-backports-modules-3.16.0-34-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/23/2014
  dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
  dmi.bios.version: Version 1.02
  dmi.board.name: FJNB281
  dmi.board.vendor: FUJITSU
  dmi.board.version: E2
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU
  dmi.chassis.version: LIFEBOOK E544
  dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.02:bd05/23/2014:svnFUJITSU:pnLIFEBOOKE544:pvr10601583220:rvnFUJITSU:rnFJNB281:rvrE2:cvnFUJITSU:ct10:cvrLIFEBOOKE544:
  dmi.product.name: LIFEBOOK E544
  dmi.product.version: 10601583220
  dmi.sys.vendor: FUJITSU

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