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[Bug 1449357] [NEW] Thinkpad T450s unable to resume after suspended for a long time

 

Public bug reported:

My laptop shows a black screen when resumes from suspend. I'm unable to
log in with ctrl-alt-f1 then ctrl-alt-f7. I'm able to control the
keyboard backlight, the LED on the power button still looks like the way
the laptop is in suspend. I'm only able to log in by pressing the power
button and power off.

This issue only happens when I close the lid and leave the computer for
a long time. If I close the lid and open it in around 1 minute, it
resumes just fine. I have to press the suspend button in the drop down
menu to suspend the laptop first, and then close the lid. In that case,
the laptop resumes without error. I've set in the power settings to let
the laptop do nothing when lid is closed, and that didn't change the
problem.

The laptop only has an Intel integrated graphics card. I've tried using the newest i915 driver from o1.org and the same problem persists. This same problem is observed in clean installs of 14.04LTS, 14.10 and 15.04. I updated to 15.04 from 14.10 using the built-in updater. 
The laptop runs the newest version of BIOS from Lenovo.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-15-generic 3.19.0-15.15
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  pinghao    3446 F.... pulseaudio
 /dev/snd/controlC0:  pinghao    3446 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Apr 27 23:44:32 2015
HibernationDevice: RESUME=UUID=72731580-3c1d-4d92-8d3d-c07fd1031447
InstallationDate: Installed on 2015-04-16 (11 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: LENOVO 20BX001LUS
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-15-generic N/A
 linux-backports-modules-3.19.0-15-generic  N/A
 linux-firmware                             1.143
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2015-04-24 (3 days ago)
dmi.bios.date: 03/10/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: JBET47WW (1.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BX001LUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrJBET47WW(1.12):bd03/10/2015:svnLENOVO:pn20BX001LUS:pvrThinkPadT450s:rvnLENOVO:rn20BX001LUS:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BX001LUS
dmi.product.version: ThinkPad T450s
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug vivid

** Description changed:

  My laptop shows a black screen when resumes from suspend. I'm unable to
  log in with ctrl-alt-f1 then ctrl-alt-f7. I'm able to control the
  keyboard backlight, the LED on the power button still looks like the way
  the laptop is in suspend. I'm only able to log in by pressing the power
  button and power off.
  
  This issue only happens when I close the lid and leave the computer for
  a long time. If I close the lid and open it in around 1 minute, it
  resumes just fine. I have to press the suspend button in the drop down
  menu to suspend the laptop first, and then close the lid. In that case,
  the laptop resumes without error. I've set in the power settings to let
  the laptop do nothing when lid is closed, and that didn't change the
  problem.
  
- The laptop only has an Intel integrated graphics card. I've tried using the newest i915 driver from o1.org and the same problem persists. This same problem is observed in clean installs of both 14.04LTS and 15.04. 
+ The laptop only has an Intel integrated graphics card. I've tried using the newest i915 driver from o1.org and the same problem persists. This same problem is observed in clean installs of 14.04LTS, 14.10 and 15.04. I updated to 15.04 from 14.10 using the built-in updater. 
  The laptop runs the newest version of BIOS from Lenovo.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-15-generic 3.19.0-15.15
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  pinghao    3446 F.... pulseaudio
-  /dev/snd/controlC0:  pinghao    3446 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  pinghao    3446 F.... pulseaudio
+  /dev/snd/controlC0:  pinghao    3446 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Apr 27 23:44:32 2015
  HibernationDevice: RESUME=UUID=72731580-3c1d-4d92-8d3d-c07fd1031447
  InstallationDate: Installed on 2015-04-16 (11 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: LENOVO 20BX001LUS
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-15-generic N/A
-  linux-backports-modules-3.19.0-15-generic  N/A
-  linux-firmware                             1.143
+  linux-restricted-modules-3.19.0-15-generic N/A
+  linux-backports-modules-3.19.0-15-generic  N/A
+  linux-firmware                             1.143
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-04-24 (3 days ago)
  dmi.bios.date: 03/10/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET47WW (1.12 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX001LUS
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJBET47WW(1.12):bd03/10/2015:svnLENOVO:pn20BX001LUS:pvrThinkPadT450s:rvnLENOVO:rn20BX001LUS:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20BX001LUS
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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https://bugs.launchpad.net/bugs/1449357

Title:
  Thinkpad T450s unable to resume after suspended for a long time

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  My laptop shows a black screen when resumes from suspend. I'm unable
  to log in with ctrl-alt-f1 then ctrl-alt-f7. I'm able to control the
  keyboard backlight, the LED on the power button still looks like the
  way the laptop is in suspend. I'm only able to log in by pressing the
  power button and power off.

  This issue only happens when I close the lid and leave the computer
  for a long time. If I close the lid and open it in around 1 minute, it
  resumes just fine. I have to press the suspend button in the drop down
  menu to suspend the laptop first, and then close the lid. In that
  case, the laptop resumes without error. I've set in the power settings
  to let the laptop do nothing when lid is closed, and that didn't
  change the problem.

  The laptop only has an Intel integrated graphics card. I've tried using the newest i915 driver from o1.org and the same problem persists. This same problem is observed in clean installs of 14.04LTS, 14.10 and 15.04. I updated to 15.04 from 14.10 using the built-in updater. 
  The laptop runs the newest version of BIOS from Lenovo.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-15-generic 3.19.0-15.15
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  pinghao    3446 F.... pulseaudio
   /dev/snd/controlC0:  pinghao    3446 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Apr 27 23:44:32 2015
  HibernationDevice: RESUME=UUID=72731580-3c1d-4d92-8d3d-c07fd1031447
  InstallationDate: Installed on 2015-04-16 (11 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: LENOVO 20BX001LUS
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-04-24 (3 days ago)
  dmi.bios.date: 03/10/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET47WW (1.12 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX001LUS
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJBET47WW(1.12):bd03/10/2015:svnLENOVO:pn20BX001LUS:pvrThinkPadT450s:rvnLENOVO:rn20BX001LUS:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20BX001LUS
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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