kernel-packages team mailing list archive

[Dr JD Wallach <wallachj@xxxxxxxxxxxxx>]

Public bug reported:

After the update to kernel 3.13.0-51-generic from kernel 3.13.0-45
generic, in Trusty Tahr 64 bit, USB devices don't work at login time.
The login screen comes up but one cannot login because both the keyboard
and the mouse are USB attached devices, and are not working.

I was able to login and use the computer by using the advanced mode in Grub and then reverting to kernel 3.13.0-45 generic.
I could also login if I used the advanced mode and then loged in to the recovery mode of kernel 3.13.0-51 and just selected the resume entry in the offered menu.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-51-generic 3.13.0-51.84
ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
Uname: Linux 3.13.0-51-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  trusty64   2880 F.... pulseaudio
 /dev/snd/controlC1:  trusty64   2880 F.... pulseaudio
 /dev/snd/pcmC1D0p:   trusty64   2880 F...m pulseaudio
CurrentDesktop: Unity
Date: Fri May  1 21:51:01 2015
HibernationDevice: RESUME=UUID=cc70b21b-da9b-4702-8414-654276ec2c88
InstallationDate: Installed on 2014-07-04 (302 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 3847
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-51-generic root=UUID=7324c2c5-3bc8-4160-a275-1e49e0eaa19b ro recovery nomodeset
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-51-generic N/A
 linux-backports-modules-3.13.0-51-generic  N/A
 linux-firmware                             1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/03/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 088DT1
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/03/2014:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3847
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1450989

Title:
  USB attached keyboard and mouse don't work at the login time to Ubuntu
  Trusty Tahr 64 bit

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  After the update to kernel 3.13.0-51-generic from kernel 3.13.0-45
  generic, in Trusty Tahr 64 bit, USB devices don't work at login time.
  The login screen comes up but one cannot login because both the
  keyboard and the mouse are USB attached devices, and are not working.

  I was able to login and use the computer by using the advanced mode in Grub and then reverting to kernel 3.13.0-45 generic.
  I could also login if I used the advanced mode and then loged in to the recovery mode of kernel 3.13.0-51 and just selected the resume entry in the offered menu.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-51-generic 3.13.0-51.84
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-51-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trusty64   2880 F.... pulseaudio
   /dev/snd/controlC1:  trusty64   2880 F.... pulseaudio
   /dev/snd/pcmC1D0p:   trusty64   2880 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Fri May  1 21:51:01 2015
  HibernationDevice: RESUME=UUID=cc70b21b-da9b-4702-8414-654276ec2c88
  InstallationDate: Installed on 2014-07-04 (302 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 3847
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-51-generic root=UUID=7324c2c5-3bc8-4160-a275-1e49e0eaa19b ro recovery nomodeset
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-51-generic N/A
   linux-backports-modules-3.13.0-51-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/03/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 088DT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/03/2014:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3847
  dmi.sys.vendor: Dell Inc.

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