kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Dr JD Wallach, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/home/us/en/04/product-
support/product/inspiron-3847-desktop/drivers an update to your
computer's buggy and outdated BIOS is available (A06). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a06

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1450989

Title:
  USB attached keyboard and mouse don't work at the login time to Ubuntu
  Trusty Tahr 64 bit

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After the update to kernel 3.13.0-51-generic from kernel 3.13.0-45
  generic, in Trusty Tahr 64 bit, USB devices don't work at login time.
  The login screen comes up but one cannot login because both the
  keyboard and the mouse are USB attached devices, and are not working.

  I was able to login and use the computer by using the advanced mode in Grub and then reverting to kernel 3.13.0-45 generic.
  I could also login if I used the advanced mode and then loged in to the recovery mode of kernel 3.13.0-51 and just selected the resume entry in the offered menu.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-51-generic 3.13.0-51.84
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-51-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trusty64   2880 F.... pulseaudio
   /dev/snd/controlC1:  trusty64   2880 F.... pulseaudio
   /dev/snd/pcmC1D0p:   trusty64   2880 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Fri May  1 21:51:01 2015
  HibernationDevice: RESUME=UUID=cc70b21b-da9b-4702-8414-654276ec2c88
  InstallationDate: Installed on 2014-07-04 (302 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 3847
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-51-generic root=UUID=7324c2c5-3bc8-4160-a275-1e49e0eaa19b ro recovery nomodeset
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-51-generic N/A
   linux-backports-modules-3.13.0-51-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/03/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 088DT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/03/2014:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3847
  dmi.sys.vendor: Dell Inc.

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