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[Bug 1451284] [NEW] USB dies ("frame counter not updating") running Ubuntu 15.04 in Virtualbox 4.3.26

 

Public bug reported:

Running Vivid Vervet in Virtualbox 4.3.26 (on Windows 8.1) with latest
extensions installed, clean Ubuntu install, accessing an external hard
drive via USB, mounting an encrypted Truecrypt volume (and ntfs-3g). All
seems fine (mounting no problem; opening various files) until putting
some load onto the system (copying 2GB from the Virtualbox shared folder
to the USB drive), at which point the following happens (from syslog):

May  3 15:57:41 florian-VirtualBox kernel: [  707.710825] ohci-pci 0000:00:06.0: frame counter not updating; disabled
May  3 15:57:42 florian-VirtualBox kernel: [  707.711080] ohci-pci 0000:00:06.0: HC died; cleaning up
May  3 15:57:42 florian-VirtualBox kernel: [  707.712771] usb 1-1: USB disconnect, device number 2
May  3 15:57:42 florian-VirtualBox kernel: [  707.722250] sd 3:0:0:0: [sdb] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May  3 15:57:42 florian-VirtualBox kernel: [  707.722264] sd 3:0:0:0: [sdb] CDB: 
May  3 15:57:42 florian-VirtualBox kernel: [  707.722380] Write(10): 2a 00 61 b8 07 70 00 00 f0 00
May  3 15:57:42 florian-VirtualBox kernel: [  707.722614] blk_update_request: I/O error, dev sdb, sector 1639450480
May  3 15:57:42 florian-VirtualBox kernel: [  707.722891] Buffer I/O error on dev dm-4, logical block 203620366, lost async page write

... followed of course by loads of I/O errors.

Didn't experiment much with trying to get the drive back online, but
shutting down Virtualbox, unplugging and re-connecting the drive, then
starting VB and Ubuntu again, does the trick every time. However, the
same problems keeps recurring.

This problem does not exist in an otherwise identical setup with Ubuntu
14.04. (Same version of Virtualbox to host Ubuntu; same version of
Truecrypt; but I don't think TC can be to blame anyway, since this seems
to be happening at the device level)

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-generic 3.19.0.15.14
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  florian    1695 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon May  4 01:42:19 2015
HibernationDevice: RESUME=UUID=496e602e-dc4b-4493-ba6c-5089a51bab6c
InstallationDate: Installed on 2015-05-03 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
Lsusb: Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-15-generic N/A
 linux-backports-modules-3.19.0-15-generic  N/A
 linux-firmware                             1.143
RfKill:
 
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug vivid

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https://bugs.launchpad.net/bugs/1451284

Title:
  USB dies ("frame counter not updating") running Ubuntu 15.04 in
  Virtualbox 4.3.26

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Running Vivid Vervet in Virtualbox 4.3.26 (on Windows 8.1) with latest
  extensions installed, clean Ubuntu install, accessing an external hard
  drive via USB, mounting an encrypted Truecrypt volume (and ntfs-3g).
  All seems fine (mounting no problem; opening various files) until
  putting some load onto the system (copying 2GB from the Virtualbox
  shared folder to the USB drive), at which point the following happens
  (from syslog):

  May  3 15:57:41 florian-VirtualBox kernel: [  707.710825] ohci-pci 0000:00:06.0: frame counter not updating; disabled
  May  3 15:57:42 florian-VirtualBox kernel: [  707.711080] ohci-pci 0000:00:06.0: HC died; cleaning up
  May  3 15:57:42 florian-VirtualBox kernel: [  707.712771] usb 1-1: USB disconnect, device number 2
  May  3 15:57:42 florian-VirtualBox kernel: [  707.722250] sd 3:0:0:0: [sdb] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
  May  3 15:57:42 florian-VirtualBox kernel: [  707.722264] sd 3:0:0:0: [sdb] CDB: 
  May  3 15:57:42 florian-VirtualBox kernel: [  707.722380] Write(10): 2a 00 61 b8 07 70 00 00 f0 00
  May  3 15:57:42 florian-VirtualBox kernel: [  707.722614] blk_update_request: I/O error, dev sdb, sector 1639450480
  May  3 15:57:42 florian-VirtualBox kernel: [  707.722891] Buffer I/O error on dev dm-4, logical block 203620366, lost async page write

  ... followed of course by loads of I/O errors.

  Didn't experiment much with trying to get the drive back online, but
  shutting down Virtualbox, unplugging and re-connecting the drive, then
  starting VB and Ubuntu again, does the trick every time. However, the
  same problems keeps recurring.

  This problem does not exist in an otherwise identical setup with
  Ubuntu 14.04. (Same version of Virtualbox to host Ubuntu; same version
  of Truecrypt; but I don't think TC can be to blame anyway, since this
  seems to be happening at the device level)

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-generic 3.19.0.15.14
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  florian    1695 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon May  4 01:42:19 2015
  HibernationDevice: RESUME=UUID=496e602e-dc4b-4493-ba6c-5089a51bab6c
  InstallationDate: Installed on 2015-05-03 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Lsusb: Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143
  RfKill:
   
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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