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Message #120223
[Bug 1440846] Re: Soft buttons and keyboard shortcuts sometimes don't work on HP EliteBook 6930p
Exeleration-G, thank you for reporting this and helping make Ubuntu better. Could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1440846
** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1440846
Title:
Soft buttons and keyboard shortcuts sometimes don't work on HP
EliteBook 6930p
Status in linux package in Ubuntu:
Incomplete
Bug description:
On my HP EliteBook 6930p, there are some soft buttons, the most
important being Mute, Volume Up, Volume Down.
Sometimes, these soft buttons don't work. Interesting: in those cases,
normal keyboard shortcuts (for example: Ctrl + Alt + T for opening a
terminal) also don't work. I have to reboot my system, and then, they
usually work again.
In those cases, the buttons themselves do work: the mute button
indicator on the keyboard will switch from blue to red and the volume
buttons will do a 'bouncing' animation to confirm that you've pressed
those buttons. Additionally, I do believe that in those cases the
buttons are interpreted somehow by the system, because for instance,
when running
xev | grep -A2 --line-buffered '^KeyRelease' | sed -n '/keycode
/s/^.*keycode \([0-9]*\).* (.*, \(.*\)).*$/\1 \2/p'
(source:
https://wiki.archlinux.org/index.php/Extra_keyboard_keys#In_Xorg)
I get the following output when pressing those buttons:
36 Return
122 XF86AudioLowerVolume
123 XF86AudioRaiseVolume
So there must be something else going on. I just don't know what to do
from here. Any help here is appreciated.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-33-generic 3.16.0-33.44~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Apr 6 20:44:12 2015
InstallationDate: Installed on 2015-03-01 (36 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
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References