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[Bug 1441738] Re: Doesn't mount USB disk

 

Dougal Walker, thank you for reporting this and helping make Ubuntu better. Could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1417450

** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1441738

Title:
  Doesn't mount USB disk

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Won't mount external USB devices, Samsung ATIV Book 9 Plus

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-33-generic 3.16.0-33.44~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Apr  8 11:41:20 2015
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2015-03-24 (14 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   11:41:29.868: The udisks-daemon is running (name-owner :1.48).
  UpgradeStatus: No upgrade log present (probably fresh install)

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References