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Message #120224
[Bug 1441738] Re: Doesn't mount USB disk
Dougal Walker, thank you for reporting this and helping make Ubuntu better. Could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1417450
** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1441738
Title:
Doesn't mount USB disk
Status in linux package in Ubuntu:
Incomplete
Bug description:
Won't mount external USB devices, Samsung ATIV Book 9 Plus
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-33-generic 3.16.0-33.44~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Apr 8 11:41:20 2015
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2015-03-24 (14 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
Symptom: storage
UdevMonitorLog:
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
11:41:29.868: The udisks-daemon is running (name-owner :1.48).
UpgradeStatus: No upgrade log present (probably fresh install)
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References