kernel-packages team mailing list archive

[ullix <1458327@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

The DELL XPS13 (9343) came with Ubuntu 14.04 factory preinstalled. But
it has too many bugs to be useful. In the meantime I have upgraded to
Ubuntu Mate 15.04 (Vivid) with kernel 3.19.0-18-generic.

The laptop has only a Mini-Displayport connector. So I use an adapter
for VGA and HDMI, a no-name 3-in-1, model# 27391 from German company
CSL.

When the window-manager is  "Marco (Simple desktop effects)" then I do
get a connection to an external monitor as it should be. However, Using
Marco results in a failure when resuming from suspend. (see bug report
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1454651)

When I use the window-manager "Compiz (Advanced GPU accelerated desktop
effects)" I get a proper resume from suspend, but connecting an external
monitor results in a black screen on both the internal and external
monitor. I can still see the mouse pointer moving across both screens,
but no desktop, no menus or anything clickable. Same problem for both an
external VGA or an external HDMI connection. Sometimes I do get a
picture on the external monitor, but with a few blank spots, and
everything is frozen, nothing can be clicked.

Switching to a terminal by CTRL-ALT-F1 still works, and gives a terminal
on the internal monitor.

So currently I can either have a working suspend, or a working external monitor, but not both.
--- 
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ullix      1683 F.... pulseaudio
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-20140620-0
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=7b6c248b-36d3-4dcf-9e9e-427d50206af6
InstallationDate: Installed on 2015-04-24 (30 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
MachineType: Dell Inc. XPS 13 9343
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=fda802ca-9257-4fed-bb0d-9f4756dca419 ro pcie_aspm=force radeon.modeset=0 plymouth:debug drm.debug=0xe nouveau.modeset=0 video.use_native_backlight=1 quiet splash pcie_aspm=force radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 "acpi_osi=Windows 2013"
ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-18-generic N/A
 linux-backports-modules-3.19.0-18-generic  N/A
 linux-firmware                             1.143.1
Tags:  vivid
Uname: Linux 3.19.0-18-generic x86_64
UpgradeStatus: Upgraded to vivid on 2015-05-23 (0 days ago)
UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare scanner sudo tape video
_MarkForUpload: True
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-collected vivid

** Tags added: apport-collected vivid

** Description changed:

  The DELL XPS13 (9343) came with Ubuntu 14.04 factory preinstalled. But
  it has too many bugs to be useful. In the meantime I have upgraded to
  Ubuntu Mate 15.04 (Vivid) with kernel 3.19.0-18-generic.
  
  The laptop has only a Mini-Displayport connector. So I use an adapter
  for VGA and HDMI, a no-name 3-in-1, model# 27391 from German company
  CSL.
  
  When the window-manager is  "Marco (Simple desktop effects)" then I do
  get a connection to an external monitor as it should be. However, Using
  Marco results in a failure when resuming from suspend. (see bug report
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1454651)
  
  When I use the window-manager "Compiz (Advanced GPU accelerated desktop
  effects)" I get a proper resume from suspend, but connecting an external
  monitor results in a black screen on both the internal and external
  monitor. I can still see the mouse pointer moving across both screens,
  but no desktop, no menus or anything clickable. Same problem for both an
  external VGA or an external HDMI connection. Sometimes I do get a
  picture on the external monitor, but with a few blank spots, and
  everything is frozen, nothing can be clicked.
  
  Switching to a terminal by CTRL-ALT-F1 still works, and gives a terminal
  on the internal monitor.
  
- So currently I can either have a working suspend, or a working external
- monitor, but not both.
+ So currently I can either have a working suspend, or a working external monitor, but not both.
+ --- 
+ ApportVersion: 2.17.2-0ubuntu1.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ullix      1683 F.... pulseaudio
+ DistributionChannelDescriptor:
+  # This is a distribution channel descriptor
+  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-trusty-amd64-20140620-0
+ DistroRelease: Ubuntu 15.04
+ HibernationDevice: RESUME=UUID=7b6c248b-36d3-4dcf-9e9e-427d50206af6
+ InstallationDate: Installed on 2015-04-24 (30 days ago)
+ InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
+ MachineType: Dell Inc. XPS 13 9343
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=fda802ca-9257-4fed-bb0d-9f4756dca419 ro pcie_aspm=force radeon.modeset=0 plymouth:debug drm.debug=0xe nouveau.modeset=0 video.use_native_backlight=1 quiet splash pcie_aspm=force radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 "acpi_osi=Windows 2013"
+ ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
+ RelatedPackageVersions:
+  linux-restricted-modules-3.19.0-18-generic N/A
+  linux-backports-modules-3.19.0-18-generic  N/A
+  linux-firmware                             1.143.1
+ Tags:  vivid
+ Uname: Linux 3.19.0-18-generic x86_64
+ UpgradeStatus: Upgraded to vivid on 2015-05-23 (0 days ago)
+ UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare scanner sudo tape video
+ _MarkForUpload: True
+ dmi.bios.date: 03/25/2015
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A03
+ dmi.board.name: 0TM99H
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
+ dmi.product.name: XPS 13 9343
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1458327

Title:
  Compiz on Ubuntu Mate 15.04 fails on DELL XPS 13 (9343) with external
  monitor

Status in linux package in Ubuntu:
  New

Bug description:
  The DELL XPS13 (9343) came with Ubuntu 14.04 factory preinstalled. But
  it has too many bugs to be useful. In the meantime I have upgraded to
  Ubuntu Mate 15.04 (Vivid) with kernel 3.19.0-18-generic.

  The laptop has only a Mini-Displayport connector. So I use an adapter
  for VGA and HDMI, a no-name 3-in-1, model# 27391 from German company
  CSL.

  When the window-manager is  "Marco (Simple desktop effects)" then I do
  get a connection to an external monitor as it should be. However,
  Using Marco results in a failure when resuming from suspend. (see bug
  report https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1454651)

  When I use the window-manager "Compiz (Advanced GPU accelerated
  desktop effects)" I get a proper resume from suspend, but connecting
  an external monitor results in a black screen on both the internal and
  external monitor. I can still see the mouse pointer moving across both
  screens, but no desktop, no menus or anything clickable. Same problem
  for both an external VGA or an external HDMI connection. Sometimes I
  do get a picture on the external monitor, but with a few blank spots,
  and everything is frozen, nothing can be clicked.

  Switching to a terminal by CTRL-ALT-F1 still works, and gives a
  terminal on the internal monitor.

  So currently I can either have a working suspend, or a working external monitor, but not both.
  --- 
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ullix      1683 F.... pulseaudio
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-20140620-0
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=7b6c248b-36d3-4dcf-9e9e-427d50206af6
  InstallationDate: Installed on 2015-04-24 (30 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
  MachineType: Dell Inc. XPS 13 9343
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=fda802ca-9257-4fed-bb0d-9f4756dca419 ro pcie_aspm=force radeon.modeset=0 plymouth:debug drm.debug=0xe nouveau.modeset=0 video.use_native_backlight=1 quiet splash pcie_aspm=force radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 "acpi_osi=Windows 2013"
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-18-generic N/A
   linux-backports-modules-3.19.0-18-generic  N/A
   linux-firmware                             1.143.1
  Tags:  vivid
  Uname: Linux 3.19.0-18-generic x86_64
  UpgradeStatus: Upgraded to vivid on 2015-05-23 (0 days ago)
  UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare scanner sudo tape video
  _MarkForUpload: True
  dmi.bios.date: 03/25/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0TM99H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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