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[Joris Bierkens <1459149@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

If I boot normally, I can use my keyboard in GRUB to select boot
options. If I then boot into Xubuntu (14.04.2), the keyboard and mouse
are not responding (except in rare cases). I can not Ctrl-Alt-F1 to a
console and can not use Ctrl-Alt-Del to reboot.

The only way I can boot into Linux is by disconnecting mouse and
keyboard before turning on my pc, waiting for the lightdm login screen,
plug in my keyboard and mouse. In this case everything always seems to
work normally.

I have just (26 May 2015) updated my bios to the most recent available
version, A07 and all packages are up to date.

The automatically generated files in this bug report are from a boot in
which I unplugged mouse and keyboard first, so that I was able to login.

System: Dell Inspiron 3847, USB keyboard and mouse

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-53-generic 3.13.0-53.89
ProcVersionSignature: Ubuntu 3.13.0-53.89-generic 3.13.11-ckt19
Uname: Linux 3.13.0-53-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  joris      1878 F.... pulseaudio
 /dev/snd/controlC0:  joris      1878 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed May 27 09:20:30 2015
InstallationDate: Installed on 2014-12-02 (175 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
MachineType: Dell Inc. Inspiron 3847
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-53-generic.efi.signed root=UUID=b8cb143d-acf0-4758-b994-034c2caeed61 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-53-generic N/A
 linux-backports-modules-3.13.0-53-generic  N/A
 linux-firmware                             1.127.12
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 088DT1
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/03/2015:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3847
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

** Description changed:

  If I boot normally, I can use my keyboard in GRUB to select boot
  options. If I then boot into Xubuntu (14.04.2), the keyboard and mouse
  are not responding (except in rare cases). I can not Ctrl-Alt-F1 to a
  console and can not use Ctrl-Alt-Del to reboot.
  
  The only way I can boot into Linux is by disconnecting mouse and
  keyboard before turning on my pc, waiting for the lightdm login screen,
  plug in my keyboard and mouse. In this case everything always seems to
  work normally.
  
  I have just (26 May 2015) updated my bios to the most recent available
  version, A07 and all packages are up to date.
  
+ The automatically generated files in this bug report are from a boot in
+ which I unplugged mouse and keyboard first, so that I was able to login.
+ 
  System: Dell Inspiron 3847, USB keyboard and mouse
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-53-generic 3.13.0-53.89
  ProcVersionSignature: Ubuntu 3.13.0-53.89-generic 3.13.11-ckt19
  Uname: Linux 3.13.0-53-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  joris      1878 F.... pulseaudio
-  /dev/snd/controlC0:  joris      1878 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  joris      1878 F.... pulseaudio
+  /dev/snd/controlC0:  joris      1878 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Wed May 27 09:20:30 2015
  InstallationDate: Installed on 2014-12-02 (175 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: Dell Inc. Inspiron 3847
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-53-generic.efi.signed root=UUID=b8cb143d-acf0-4758-b994-034c2caeed61 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-53-generic N/A
-  linux-backports-modules-3.13.0-53-generic  N/A
-  linux-firmware                             1.127.12
+  linux-restricted-modules-3.13.0-53-generic N/A
+  linux-backports-modules-3.13.0-53-generic  N/A
+  linux-firmware                             1.127.12
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/03/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 088DT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/03/2015:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3847
  dmi.sys.vendor: Dell Inc.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1459149

Title:
  keyboard and mouse not responding at login

Status in linux package in Ubuntu:
  New

Bug description:
  If I boot normally, I can use my keyboard in GRUB to select boot
  options. If I then boot into Xubuntu (14.04.2), the keyboard and mouse
  are not responding (except in rare cases). I can not Ctrl-Alt-F1 to a
  console and can not use Ctrl-Alt-Del to reboot.

  The only way I can boot into Linux is by disconnecting mouse and
  keyboard before turning on my pc, waiting for the lightdm login
  screen, plug in my keyboard and mouse. In this case everything always
  seems to work normally.

  I have just (26 May 2015) updated my bios to the most recent available
  version, A07 and all packages are up to date.

  The automatically generated files in this bug report are from a boot
  in which I unplugged mouse and keyboard first, so that I was able to
  login.

  System: Dell Inspiron 3847, USB keyboard and mouse

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-53-generic 3.13.0-53.89
  ProcVersionSignature: Ubuntu 3.13.0-53.89-generic 3.13.11-ckt19
  Uname: Linux 3.13.0-53-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  joris      1878 F.... pulseaudio
   /dev/snd/controlC0:  joris      1878 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Wed May 27 09:20:30 2015
  InstallationDate: Installed on 2014-12-02 (175 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: Dell Inc. Inspiron 3847
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-53-generic.efi.signed root=UUID=b8cb143d-acf0-4758-b994-034c2caeed61 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-53-generic N/A
   linux-backports-modules-3.13.0-53-generic  N/A
   linux-firmware                             1.127.12
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/03/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 088DT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/03/2015:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3847
  dmi.sys.vendor: Dell Inc.

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