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[Bug 1505602] Re: [Gateway NV570P] suspend/resume failure

 

Suspend works perfectly with:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3-rc5-unstable/linux-
image-4.3.0-040300rc5-generic_4.3.0-040300rc5.201510111530_amd64.deb

However, my laptop's touchpad does not.  In addition, this message
appears thousands of times in the kernel log:

ACPI Error: Method reached maximum reentrancy limit (255)
(20150818/dsmethod-341)

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.3-rc5

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https://bugs.launchpad.net/bugs/1505602

Title:
  [Gateway NV570P] suspend/resume failure

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Every time I close the lid or suspend the system from the menu, the
  screen goes dark, but the machine does not enter suspend. I have to
  hold the power button to kill it and reboot. I did not have this
  problem until a recent kernel package update that was automatically
  installed.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-30-generic 3.19.0-30.34
  ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1230 F.... pulseaudio
                        tshanks    1710 F.... pulseaudio
  Date: Tue Oct 13 03:04:11 2015
  DuplicateSignature: suspend/resume:Gateway NV570P:V2.06
  ExecutablePath: /usr/share/apport/apportcheckresume
  ExecutableTimestamp: 1442923917
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=b4ff469f-9e94-4c44-979a-c55c570b8421
  InstallationDate: Installed on 2015-06-17 (117 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Gateway NV570P
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcCwd: /
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=49d109e7-a349-4b4d-b67e-ed9424a2b93a ro noprompt quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-30-generic N/A
   linux-backports-modules-3.19.0-30-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  Title: [Gateway NV570P] suspend/resume failure
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 10/08/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_CX
  dmi.board.vendor: Gateway
  dmi.board.version: V2.06
  dmi.chassis.asset.tag: Acer Asset Tag String
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.06
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.06:bd10/08/2013:svnGateway:pnNV570P:pvrV2.06:rvnGateway:rnEA50_CX:rvrV2.06:cvnInsydeCorp.:ct10:cvrV2.06:
  dmi.product.name: NV570P
  dmi.product.version: V2.06
  dmi.sys.vendor: Gateway

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