kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jim Breen, as per http://support.hp.com/us-
en/drivers/selfservice/HP-15-af000-Notebook-PC-
series/7771410/model/8525038 an update to your computer's buggy and
outdated BIOS is available (F.13). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-f.13

** Description changed:

- This problem occurs on my new HP 15-AF014AU notebook. I installed 14.04
- several weeks ago, and noticed the WiFi dropping out. I moved to
- 14.10, which seemed initially to fix it, but after a few hours it dropped out
- there too. I moved to 15.04, and the problem persisted.
+ This problem occurs on my new HP Notebook - 15-af014au. I installed 14.04 several weeks ago, and noticed the WiFi dropping out. I moved to
+ 14.10, which seemed initially to fix it, but after a few hours it dropped out there too. I moved to 15.04, and the problem persisted. My wifi card is a Realtek RTL8723BE, and the driver for that card may be the source of the problem.
  
- My wifi card is a Realtek RTL8723BE, and the driver for that card may be
- the source of the problem.
- 
-  I found a work-around described here:
- https://zach-adams.com/2014/10/wifi-dropping-xubuntu-14-04-rtl8723be-fix/
- which seems to be working.
- 
- Also I can get it going again by disconnecting then reconnecting via the "hidden network" menu
- option. This sometimes takes two or more attempts.
- 
- A proposed fix given on one discussion group is to add a /etc/modprobe.d/rtl8723be.conf file containing
- "options rtl8723be fwlps=0", then restart. That seems to have stopped the periodic
- dropping out, but I still need to do the hidden-network connect when coming
- out of suspend.
+ WORKAROUND: echo "options rtl8723be fwlps=0" | sudo tee
+ /etc/modprobe.d/rtl8723be.conf
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-26-generic 3.19.0-26.28
  ProcVersionSignature: Ubuntu 3.19.0-26.28-generic 3.19.8-ckt4
  Uname: Linux 3.19.0-26-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  jwb        1490 F.... pulseaudio
-  /dev/snd/controlC0:  jwb        1490 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  jwb        1490 F.... pulseaudio
+  /dev/snd/controlC0:  jwb        1490 F.... pulseaudio
  CurrentDesktop: GNOME-Flashback:Unity
  Date: Wed Oct 21 13:47:54 2015
  HibernationDevice: RESUME=UUID=943004ca-8c7e-409f-bac4-07be9df03167
  InstallationDate: Installed on 2015-09-07 (43 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Hewlett-Packard HP Notebook
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic.efi.signed root=UUID=8922c84f-f1da-4f1c-b7d2-fecb60370138 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-26-generic N/A
-  linux-backports-modules-3.19.0-26-generic  N/A
-  linux-firmware                             1.143.3
+  linux-restricted-modules-3.19.0-26-generic N/A
+  linux-backports-modules-3.19.0-26-generic  N/A
+  linux-firmware                             1.143.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-09-11 (40 days ago)
  dmi.bios.date: 05/08/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 8137
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 99.05
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.04:bd05/08/2015:svnHewlett-Packard:pnHPNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn8137:rvr99.05:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

-- 
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https://bugs.launchpad.net/bugs/1508281

Title:
  Wifi disconnects every few minutes

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This problem occurs on my new HP Notebook - 15-af014au. I installed 14.04 several weeks ago, and noticed the WiFi dropping out. I moved to
  14.10, which seemed initially to fix it, but after a few hours it dropped out there too. I moved to 15.04, and the problem persisted. My wifi card is a Realtek RTL8723BE, and the driver for that card may be the source of the problem.

  WORKAROUND: echo "options rtl8723be fwlps=0" | sudo tee
  /etc/modprobe.d/rtl8723be.conf

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-26-generic 3.19.0-26.28
  ProcVersionSignature: Ubuntu 3.19.0-26.28-generic 3.19.8-ckt4
  Uname: Linux 3.19.0-26-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jwb        1490 F.... pulseaudio
   /dev/snd/controlC0:  jwb        1490 F.... pulseaudio
  CurrentDesktop: GNOME-Flashback:Unity
  Date: Wed Oct 21 13:47:54 2015
  HibernationDevice: RESUME=UUID=943004ca-8c7e-409f-bac4-07be9df03167
  InstallationDate: Installed on 2015-09-07 (43 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Hewlett-Packard HP Notebook
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic.efi.signed root=UUID=8922c84f-f1da-4f1c-b7d2-fecb60370138 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-26-generic N/A
   linux-backports-modules-3.19.0-26-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-09-11 (40 days ago)
  dmi.bios.date: 05/08/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 8137
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 99.05
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.04:bd05/08/2015:svnHewlett-Packard:pnHPNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn8137:rvr99.05:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

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