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[Bug 1522793] Re: [Dell Inspiron 5547] Touchpad not working

 

Marcin, could you please test the latest upstream kernel available from
the very top line at the top of the page from http://kernel.ubuntu.com
/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for
testing, and please do not test the daily folder)? Install instructions
are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This
will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-a08
** Tags added: latest-bios-a08

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1522793

Title:
  [Dell Inspiron 5547] Touchpad not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Touchpad not working on Dell Inspiron 5547.

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=10	[slave  pointer  (2)]
  ⎜   ↳ DLL063E:00 06CB:2934                    	id=12	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=14	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=11	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=15	[slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  marcin     3077 F.... pulseaudio
   /dev/snd/controlC0:  marcin     3077 F.... pulseaudio
  CasperVersion: 1.365
  CurrentDesktop: Unity
  Date: Fri Dec  4 10:59:53 2015
  LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Dell Inc. Inspiron 5547
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/NFS/15.10/desktop-amd64/casper/vmlinuz.efi append noprompt boot=casper modprobe.blacklist=wl rfkill.master_switch_mode=0 rfkill.default_state=1 nohibernate userfullname=User Name username=username proceed=AIO nfsroot=usb showmounts persistent-path=/NFS/15.10/desktop-amd64 persistent iso-scan/filename=/NFS/15.10/hostname-15.10-desktop-amd64.iso toram
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/09/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0CXY41
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A04
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/09/2014:svnDellInc.:pnInspiron5547:pvrA04:rvnDellInc.:rn0CXY41:rvrA00:cvnDellInc.:ct8:cvrA04:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A04
  dmi.sys.vendor: Dell Inc.

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