kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #150148
[Bug 1522793] Re: [Dell Inspiron 5547] Touchpad not working
Christopher, the update BIOS is not solve this issue.
Output from commands [sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date]:
A08
07/13/2015
I check the modules loaded on that system and found some problem with the driver is locked each other.
The touchpad is working after disabled i2c_hid driver [ modprobe.blacklist=i2c_hid ]
xinput output:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=10 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ Dell WMI hotkeys id=14 [slave keyboard (3)]
** Attachment added: "synclient output after i2c_hid driver blocked via kernel parameter"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1522793/+attachment/4530802/+files/synoclient.log
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1522793
Title:
[Dell Inspiron 5547] Touchpad not working
Status in linux package in Ubuntu:
Confirmed
Bug description:
Touchpad not working on Dell Inspiron 5547.
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=10 [slave pointer (2)]
⎜ ↳ DLL063E:00 06CB:2934 id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: marcin 3077 F.... pulseaudio
/dev/snd/controlC0: marcin 3077 F.... pulseaudio
CasperVersion: 1.365
CurrentDesktop: Unity
Date: Fri Dec 4 10:59:53 2015
LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Inspiron 5547
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/NFS/15.10/desktop-amd64/casper/vmlinuz.efi append noprompt boot=casper modprobe.blacklist=wl rfkill.master_switch_mode=0 rfkill.default_state=1 nohibernate userfullname=User Name username=username proceed=AIO nfsroot=usb showmounts persistent-path=/NFS/15.10/desktop-amd64 persistent iso-scan/filename=/NFS/15.10/hostname-15.10-desktop-amd64.iso toram
RelatedPackageVersions:
linux-restricted-modules-4.2.0-16-generic N/A
linux-backports-modules-4.2.0-16-generic N/A
linux-firmware 1.149
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0CXY41
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A04
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/09/2014:svnDellInc.:pnInspiron5547:pvrA04:rvnDellInc.:rn0CXY41:rvrA00:cvnDellInc.:ct8:cvrA04:
dmi.product.name: Inspiron 5547
dmi.product.version: A04
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1522793/+subscriptions
References