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Message #149744
[Bug 1522793] [NEW] Touchpad not working, locked ?
Public bug reported:
Touchpad not working on Dell units:
Dell Inspiron 5547
Dell Inspiron 15-3552
Similar issue reported on:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1374212
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=10 [slave pointer (2)]
⎜ ↳ DLL063E:00 06CB:2934 id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: marcin 3077 F.... pulseaudio
/dev/snd/controlC0: marcin 3077 F.... pulseaudio
CasperVersion: 1.365
CurrentDesktop: Unity
Date: Fri Dec 4 10:59:53 2015
LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Inspiron 5547
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/NFS/15.10/desktop-amd64/casper/vmlinuz.efi append noprompt boot=casper modprobe.blacklist=wl rfkill.master_switch_mode=0 rfkill.default_state=1 nohibernate userfullname=User Name username=username proceed=AIO nfsroot=usb showmounts persistent-path=/NFS/15.10/desktop-amd64 persistent iso-scan/filename=/NFS/15.10/hostname-15.10-desktop-amd64.iso toram
RelatedPackageVersions:
linux-restricted-modules-4.2.0-16-generic N/A
linux-backports-modules-4.2.0-16-generic N/A
linux-firmware 1.149
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0CXY41
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A04
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/09/2014:svnDellInc.:pnInspiron5547:pvrA04:rvnDellInc.:rn0CXY41:rvrA00:cvnDellInc.:ct8:cvrA04:
dmi.product.name: Inspiron 5547
dmi.product.version: A04
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Attachment added: "synclint output"
https://bugs.launchpad.net/bugs/1522793/+attachment/4529530/+files/synclient.log
--
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https://bugs.launchpad.net/bugs/1522793
Title:
Touchpad not working, locked ?
Status in linux package in Ubuntu:
Confirmed
Bug description:
Touchpad not working on Dell units:
Dell Inspiron 5547
Dell Inspiron 15-3552
Similar issue reported on:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1374212
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=10 [slave pointer (2)]
⎜ ↳ DLL063E:00 06CB:2934 id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: marcin 3077 F.... pulseaudio
/dev/snd/controlC0: marcin 3077 F.... pulseaudio
CasperVersion: 1.365
CurrentDesktop: Unity
Date: Fri Dec 4 10:59:53 2015
LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Inspiron 5547
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/NFS/15.10/desktop-amd64/casper/vmlinuz.efi append noprompt boot=casper modprobe.blacklist=wl rfkill.master_switch_mode=0 rfkill.default_state=1 nohibernate userfullname=User Name username=username proceed=AIO nfsroot=usb showmounts persistent-path=/NFS/15.10/desktop-amd64 persistent iso-scan/filename=/NFS/15.10/hostname-15.10-desktop-amd64.iso toram
RelatedPackageVersions:
linux-restricted-modules-4.2.0-16-generic N/A
linux-backports-modules-4.2.0-16-generic N/A
linux-firmware 1.149
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0CXY41
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A04
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/09/2014:svnDellInc.:pnInspiron5547:pvrA04:rvnDellInc.:rn0CXY41:rvrA00:cvnDellInc.:ct8:cvrA04:
dmi.product.name: Inspiron 5547
dmi.product.version: A04
dmi.sys.vendor: Dell Inc.
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