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Re: [Bug 1525270] Re: Wi-Di Realtek 8192E disconnects after a while and fails to reconnect

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Gilbert Dion <gilbertdion@xxxxxxxxx>
Date: Wed, 16 Dec 2015 19:04:04 -0000
Reply-to: Bug 1525270 <1525270@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Samsung Notebook
Model NP-R580
Model Code NP-R580-JS03CA

Note: I have seen this wireless card issue in various forums on different
machines back from 2011.

g

2015-12-16 7:10 GMT-05:00 Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx>:

> Gilbert Dion, could you please provide the full computer model as noted
> on the sticker of the computer itself (not from the Bug Description)?
>
> ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
> upstream-4.4-rc5
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1525270
>
> Title:
>   Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   A few minutes after booting my Samsung R580 laptop, the Wi-Fi
>   disconnects and it fails to reconnect until I restart the machine.
>   This happens with all the 64 bit versions of Ubuntu I tried, from
>   14.04 to 15.10. With the 32 bit versions, everything runs perfectly.
>   No loss of connection at all, even after 48 hours in a row.
>
>   Here is the output of iwconfig after loss of connexion:
>
>   eth7      no wireless extensions.
>
>   lo        no wireless extensions.
>
>   wlan6     802.11bgn  ESSID:"JeLisVosCourriels"  Nickname:"rtl8192E"
>             Mode:Managed  Frequency=2.417 GHz  Access Point: Not-Associated
>             Bit Rate:19.5 Mb/s
>             Retry min limit:7   RTS thr:off   Fragment thr:off
>             Power Management:off
>             Link Quality=10/100  Signal level=0 dBm  Noise level=-100 dBm
>             Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
>             Tx excessive retries:0  Invalid misc:0   Missed beacon:0
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.10
>   Package: linux-image-4.2.0-19-generic 4.2.0-19.23
>   ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
>   Uname: Linux 4.2.0-19-generic x86_64
>   ApportVersion: 2.19.1-0ubuntu5
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  gilbert    3115 F.... pulseaudio
>    /dev/snd/controlC0:  gilbert    3115 F.... pulseaudio
>   CurrentDesktop: Unity
>   Date: Fri Dec 11 09:27:18 2015
>   HibernationDevice: RESUME=UUID=e19f92d5-541f-412f-b5b0-7d97bfa1b7ec
>   InstallationDate: Installed on 2015-12-03 (7 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: SAMSUNG ELECTRONICS CO., LTD. R580
>   ProcFB: 0 nouveaufb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic
> root=UUID=f6b1d099-6ed1-4e82-823a-352535c7596c ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-4.2.0-19-generic N/A
>    linux-backports-modules-4.2.0-19-generic  N/A
>    linux-firmware                            1.149.3
>   SourcePackage: linux
>   UpgradeStatus: Upgraded to wily on 2015-12-03 (7 days ago)
>   dmi.bios.date: 12/21/2009
>   dmi.bios.vendor: Phoenix Technologies Ltd.
>   dmi.bios.version: 04JB.M014.20091221.hkk
>   dmi.board.asset.tag: Tag 12345
>   dmi.board.name: R580
>   dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.board.version: Not Applicable
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.chassis.version: N/A
>   dmi.modalias:
> dmi:bvnPhoenixTechnologiesLtd.:bvr04JB.M014.20091221.hkk:bd12/21/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR580:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR580:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
>   dmi.product.name: R580
>   dmi.product.version: Not Applicable
>   dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1525270/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1525270

Title:
  Wi-Di Realtek 8192E disconnects after a while and fails to reconnect

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  A few minutes after booting my Samsung R580 laptop, the Wi-Fi
  disconnects and it fails to reconnect until I restart the machine.
  This happens with all the 64 bit versions of Ubuntu I tried, from
  14.04 to 15.10. With the 32 bit versions, everything runs perfectly.
  No loss of connection at all, even after 48 hours in a row.

  Here is the output of iwconfig after loss of connexion:

  eth7      no wireless extensions.

  lo        no wireless extensions.

  wlan6     802.11bgn  ESSID:"JeLisVosCourriels"  Nickname:"rtl8192E"
            Mode:Managed  Frequency=2.417 GHz  Access Point: Not-Associated
            Bit Rate:19.5 Mb/s
            Retry min limit:7   RTS thr:off   Fragment thr:off
            Power Management:off
            Link Quality=10/100  Signal level=0 dBm  Noise level=-100 dBm
            Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
            Tx excessive retries:0  Invalid misc:0   Missed beacon:0

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic 4.2.0-19.23
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gilbert    3115 F.... pulseaudio
   /dev/snd/controlC0:  gilbert    3115 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Dec 11 09:27:18 2015
  HibernationDevice: RESUME=UUID=e19f92d5-541f-412f-b5b0-7d97bfa1b7ec
  InstallationDate: Installed on 2015-12-03 (7 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R580
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=f6b1d099-6ed1-4e82-823a-352535c7596c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to wily on 2015-12-03 (7 days ago)
  dmi.bios.date: 12/21/2009
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 04JB.M014.20091221.hkk
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: R580
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04JB.M014.20091221.hkk:bd12/21/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR580:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR580:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: R580
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1525270/+subscriptions
References

[Bug 1525270] [NEW] Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
From: Gilbert Dion, 2015-12-11
[Bug 1525270] Re: Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
From: Christopher M. Penalver, 2015-12-16