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[Bug 1520089] Re: Internet keys not detected after Ubuntu 14.04 updates


Piero, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1520089

** Package changed: linux-lts-vivid (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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  Internet keys not detected after Ubuntu 14.04 updates

Status in linux package in Ubuntu:

Bug description:
  Most internet keys contain two devices: a storage device and the modem.  Ubuntu 14.04 currently detects only the former. I tried two different internet keys: an Olicard sold by TIM and a Huawei by 3.
  This bug did not affect the first installation: for instance, using the Olicard key, the command "dmesg | grep 0b3c", where 0brc is the vendor's code, correctly returned something like:
  [ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=f000
  [ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=c005
  and the mobile broadband entry was activated in the network menu. I could actually connect to the wireless WAN. Similarly, an old installation on another computer (HP Pavillon) does everything right.
  Unfortunately, after installing the updates right after the first installation, only the first line is displayed (the one with product code f000 = mass storage), and the mobile broadband menu entry is not activated.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Nov 26 07:48:40 2015
  InstallationDate: Installed on 2015-11-12 (13 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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