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[Bug 1520089] [NEW] TIM Olicard internet key not detected after updates

 

Public bug reported:

The Olicard USB internet key contains two devices: a storage device and the modem.  Ubuntu currently detects only the former. 
This bug did not affect the live installation: the command "dmesg | grep 0b3c", where 0brc is the vendor's code, correctly returned something like:
[ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=f000
[ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=c005
and the mobile broadband entry was activated in the network menu. 
Unfortunately, after installing the updates right after the first installation, only the first line is displayed (the one with product code f000 = mass storage), and the mobile broadband menu entry is not activated.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Nov 26 07:48:40 2015
InstallationDate: Installed on 2015-11-12 (13 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-lts-vivid (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1520089

Title:
  TIM Olicard internet key not detected after updates

Status in linux-lts-vivid package in Ubuntu:
  New

Bug description:
  The Olicard USB internet key contains two devices: a storage device and the modem.  Ubuntu currently detects only the former. 
  This bug did not affect the live installation: the command "dmesg | grep 0b3c", where 0brc is the vendor's code, correctly returned something like:
  [ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=f000
  [ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=c005
  and the mobile broadband entry was activated in the network menu. 
  Unfortunately, after installing the updates right after the first installation, only the first line is displayed (the one with product code f000 = mass storage), and the mobile broadband menu entry is not activated.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Nov 26 07:48:40 2015
  InstallationDate: Installed on 2015-11-12 (13 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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