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Message #148038
[Bug 1520089] [NEW] TIM Olicard internet key not detected after updates
Public bug reported:
The Olicard USB internet key contains two devices: a storage device and the modem. Ubuntu currently detects only the former.
This bug did not affect the live installation: the command "dmesg | grep 0b3c", where 0brc is the vendor's code, correctly returned something like:
[ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=f000
[ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=c005
and the mobile broadband entry was activated in the network menu.
Unfortunately, after installing the updates right after the first installation, only the first line is displayed (the one with product code f000 = mass storage), and the mobile broadband menu entry is not activated.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Nov 26 07:48:40 2015
InstallationDate: Installed on 2015-11-12 (13 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-lts-vivid (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
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https://bugs.launchpad.net/bugs/1520089
Title:
TIM Olicard internet key not detected after updates
Status in linux-lts-vivid package in Ubuntu:
New
Bug description:
The Olicard USB internet key contains two devices: a storage device and the modem. Ubuntu currently detects only the former.
This bug did not affect the live installation: the command "dmesg | grep 0b3c", where 0brc is the vendor's code, correctly returned something like:
[ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=f000
[ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=c005
and the mobile broadband entry was activated in the network menu.
Unfortunately, after installing the updates right after the first installation, only the first line is displayed (the one with product code f000 = mass storage), and the mobile broadband menu entry is not activated.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Nov 26 07:48:40 2015
InstallationDate: Installed on 2015-11-12 (13 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-lts-vivid/+bug/1520089/+subscriptions
Follow ups
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[Bug 1520089] Re: [Toshiba Portégé Z30-B-121] Internet keys not detected after Ubuntu 14.04 updates
From: Launchpad Bug Tracker, 2016-04-03
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[Bug 1520089] Re: [Toshiba Portégé Z30-B-121] Internet keys not detected after Ubuntu 14.04 updates
From: Piero, 2016-02-02
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[Bug 1520089] Re: [Toshiba Portégé Z30-B-121] Internet keys not detected after Ubuntu 14.04 updates
From: Christopher M. Penalver, 2016-01-11
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[Bug 1520089] WifiSyslog.txt
From: Piero, 2016-01-11
-
[Bug 1520089] UdevLog.txt
From: Piero, 2016-01-11
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[Bug 1520089] UdevDb.txt
From: Piero, 2016-01-11
-
[Bug 1520089] PulseList.txt
From: Piero, 2016-01-11
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[Bug 1520089] ProcModules.txt
From: Piero, 2016-01-11
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[Bug 1520089] ProcInterrupts.txt
From: Piero, 2016-01-11
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[Bug 1520089] ProcEnviron.txt
From: Piero, 2016-01-11
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[Bug 1520089] ProcCpuinfo.txt
From: Piero, 2016-01-11
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[Bug 1520089] Lsusb.txt
From: Piero, 2016-01-11
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[Bug 1520089] Lspci.txt
From: Piero, 2016-01-11
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[Bug 1520089] IwConfig.txt
From: Piero, 2016-01-11
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[Bug 1520089] CurrentDmesg.txt
From: Piero, 2016-01-11
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[Bug 1520089] CRDA.txt
From: Piero, 2016-01-11
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[Bug 1520089] BootDmesg.txt
From: Piero, 2016-01-11
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[Bug 1520089] Re: Internet keys not detected after Ubuntu 14.04 updates
From: Piero, 2016-01-11
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[Bug 1520089] Re: Internet keys not detected after Ubuntu 14.04 updates
From: Christopher M. Penalver, 2015-12-26
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[Bug 1520089] Re: Internet key not detected after updates
From: Piero, 2015-12-14