kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

JohnShep, thank you for reporting this and helping make Ubuntu better.

As per http://us.acer.com/ac/en/US/content/drivers an update to your
computer's buggy and outdated BIOS is available (P01-A1). If you update
to this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-p01-a1

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1530459

Title:
  Samsung SSD 840 failed to get NCQ

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  [100700.464034] ata4.00: exception Emask 0x10 SAct 0x1f0000 SErr 0x400100 action 0x6 frozen
  [100700.464040] ata4.00: irq_stat 0x08000000, interface fatal error
  [100700.464043] ata4: SError: { UnrecovData Handshk }
  [100700.464047] ata4.00: failed command: WRITE FPDMA QUEUED
  [100700.464053] ata4.00: cmd 61/40:80:00:30:30/00:00:00:00:00/40 tag 16 ncq 32768 out
                           res 40/00:88:c0:30:30/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
  [100700.464056] ata4.00: status: { DRDY }
  [100700.464058] ata4.00: failed command: WRITE FPDMA QUEUED
  [100700.464063] ata4.00: cmd 61/40:88:c0:30:30/00:00:00:00:00/40 tag 17 ncq 32768 out
                           res 40/00:88:c0:30:30/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
  [100700.464066] ata4.00: status: { DRDY }
  [100700.464068] ata4.00: failed command: WRITE FPDMA QUEUED
  [100700.464073] ata4.00: cmd 61/c0:90:40:31:30/00:00:00:00:00/40 tag 18 ncq 98304 out
                           res 40/00:88:c0:30:30/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
  [100700.464076] ata4.00: status: { DRDY }
  [100700.464078] ata4.00: failed command: WRITE FPDMA QUEUED
  [100700.464083] ata4.00: cmd 61/80:98:68:bd:75/00:00:01:00:00/40 tag 19 ncq 65536 out
                           res 40/00:88:c0:30:30/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
  [100700.464086] ata4.00: status: { DRDY }
  [100700.464088] ata4.00: failed command: WRITE FPDMA QUEUED
  [100700.464093] ata4.00: cmd 61/40:a0:a8:bf:75/00:00:01:00:00/40 tag 20 ncq 32768 out
                           res 40/00:88:c0:30:30/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
  [100700.464095] ata4.00: status: { DRDY }
  [100700.464099] ata4: hard resetting link
  [100700.784026] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
  [100700.785561] ata4.00: supports DRM functions and may not be fully accessible
  [100700.785683] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
  [100700.786069] ata4.00: supports DRM functions and may not be fully accessible
  [100700.786138] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
  [100700.786237] ata4.00: configured for UDMA/133
  [100700.786260] ata4: EH complete

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-22-generic 4.2.0-22.27
  ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
  Uname: Linux 4.2.0-22-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  john       1370 F.... pulseaudio
  CurrentDesktop: GNOME-Flashback:Unity
  Date: Fri Jan  1 19:52:28 2016
  HibernationDevice: RESUME=UUID=dedbb189-ef72-4e7e-911e-047a87675597
  InstallationDate: Installed on 2015-12-26 (6 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IwConfig:
   enp0s25   no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Acer Aspire X3812
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic root=UUID=de0ff862-ed19-4927-bb3b-39775930e092 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-22-generic N/A
   linux-backports-modules-4.2.0-22-generic  N/A
   linux-firmware                            1.149.3
  RfKill:
   
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/16/2009
  dmi.bios.vendor: AMI
  dmi.bios.version: P01-A0
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: WG43M
  dmi.board.vendor: Acer
  dmi.chassis.type: 3
  dmi.chassis.vendor: Acer
  dmi.modalias: dmi:bvnAMI:bvrP01-A0:bd08/16/2009:svnAcer:pnAspireX3812:pvr:rvnAcer:rnWG43M:rvr:cvnAcer:ct3:cvr:
  dmi.product.name: Aspire X3812
  dmi.sys.vendor: Acer

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