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[Piero <bonatti.piero@xxxxxxxxx>]

apport information

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Title:
  Internet keys not detected after Ubuntu 14.04 updates

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Most internet keys contain two devices: a storage device and the modem.  Ubuntu 14.04 currently detects only the former. I tried two different internet keys: an Olicard sold by TIM and a Huawei by 3.
  This bug did not affect the first installation: for instance, using the Olicard key, the command "dmesg | grep 0b3c", where 0brc is the vendor's code, correctly returned something like:
  [ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=f000
  [ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=c005
  and the mobile broadband entry was activated in the network menu. I could actually connect to the wireless WAN. Similarly, an old installation on another computer (HP Pavillon) does everything right.
  Unfortunately, after installing the updates right after the first installation, only the first line is displayed (the one with product code f000 = mass storage), and the mobile broadband menu entry is not activated.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Nov 26 07:48:40 2015
  InstallationDate: Installed on 2015-11-12 (13 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bonatti    1985 F.... pulseaudio
   /dev/snd/controlC0:  bonatti    1985 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=ab93240c-4d5e-48ba-8b22-2ee6ae0f11af
  InstallationDate: Installed on 2015-11-12 (60 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: TOSHIBA PORTEGE Z30-B
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic root=UUID=072e2a7b-732f-46eb-a43b-9bc12fbdeb64 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-43-generic N/A
   linux-backports-modules-3.19.0-43-generic  N/A
   linux-firmware                             1.127.19
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: yes
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.19.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/09/2015
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 3.20
  dmi.board.asset.tag: 0000000000
  dmi.board.name: PORTEGE Z30-B
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.20:bd04/09/2015:svnTOSHIBA:pnPORTEGEZ30-B:pvrPT253E-01U00VIT:rvnTOSHIBA:rnPORTEGEZ30-B:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE Z30-B
  dmi.product.version: PT253E-01U00VIT
  dmi.sys.vendor: TOSHIBA

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