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Message #155350
[Bug 1520089] UdevDb.txt
apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1520089/+attachment/4548048/+files/UdevDb.txt
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https://bugs.launchpad.net/bugs/1520089
Title:
Internet keys not detected after Ubuntu 14.04 updates
Status in linux package in Ubuntu:
Incomplete
Bug description:
Most internet keys contain two devices: a storage device and the modem. Ubuntu 14.04 currently detects only the former. I tried two different internet keys: an Olicard sold by TIM and a Huawei by 3.
This bug did not affect the first installation: for instance, using the Olicard key, the command "dmesg | grep 0b3c", where 0brc is the vendor's code, correctly returned something like:
[ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=f000
[ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=c005
and the mobile broadband entry was activated in the network menu. I could actually connect to the wireless WAN. Similarly, an old installation on another computer (HP Pavillon) does everything right.
Unfortunately, after installing the updates right after the first installation, only the first line is displayed (the one with product code f000 = mass storage), and the mobile broadband menu entry is not activated.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Nov 26 07:48:40 2015
InstallationDate: Installed on 2015-11-12 (13 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
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ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: bonatti 1985 F.... pulseaudio
/dev/snd/controlC0: bonatti 1985 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=ab93240c-4d5e-48ba-8b22-2ee6ae0f11af
InstallationDate: Installed on 2015-11-12 (60 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: TOSHIBA PORTEGE Z30-B
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic root=UUID=072e2a7b-732f-46eb-a43b-9bc12fbdeb64 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.19.0-43-generic N/A
linux-backports-modules-3.19.0-43-generic N/A
linux-firmware 1.127.19
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
Tags: trusty
Uname: Linux 3.19.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/09/2015
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 3.20
dmi.board.asset.tag: 0000000000
dmi.board.name: PORTEGE Z30-B
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.20:bd04/09/2015:svnTOSHIBA:pnPORTEGEZ30-B:pvrPT253E-01U00VIT:rvnTOSHIBA:rnPORTEGEZ30-B:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE Z30-B
dmi.product.version: PT253E-01U00VIT
dmi.sys.vendor: TOSHIBA
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