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[Bug 1538710] [NEW] USB devices do not work after booting with mouse plugged on Dell desktop

 

Public bug reported:

I have a Dell Inspiron 3647 SFF and after updating to Ubuntu 14.04 mouse and keyboard stopped working after boot. They don't work even if I unplug and plug them again.
However, both devices work if I unplug them before turning the machine on and plug them later, when the system shows the login screen. I noticed that if I keep the keyboard connected and only disconnect the mouse during boot, the keyboard works and after the boot and the mouse works when I connect it.
I suspect this is the same issue as in bug 1437004 and I posted a new report after advice from the Ubuntu team.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-76-generic 3.13.0-76.120
ProcVersionSignature: Ubuntu 3.13.0-76.120-generic 3.13.11-ckt30
Uname: Linux 3.13.0-76-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  vagner     1870 F.... pulseaudio
 /dev/snd/controlC0:  vagner     1870 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jan 27 13:25:51 2016
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20130203-1
HibernationDevice: RESUME=UUID=94e7bf44-a8d4-443b-a66e-17568682b7b5
InstallationDate: Installed on 2015-08-13 (167 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
MachineType: Dell Inc. Inspiron 3647
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-76-generic root=UUID=4f8e6988-7f43-49a5-810d-efed9e6d8ee0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-76-generic N/A
 linux-backports-modules-3.13.0-76-generic  N/A
 linux-firmware                             1.127.20
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2016-01-22 (4 days ago)
dmi.bios.date: 06/29/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 02YRK5
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd06/29/2015:svnDellInc.:pnInspiron3647:pvr:rvnDellInc.:rn02YRK5:rvrA03:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3647
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1538710

Title:
  USB devices do not work after booting with mouse plugged on Dell
  desktop

Status in linux package in Ubuntu:
  New

Bug description:
  I have a Dell Inspiron 3647 SFF and after updating to Ubuntu 14.04 mouse and keyboard stopped working after boot. They don't work even if I unplug and plug them again.
  However, both devices work if I unplug them before turning the machine on and plug them later, when the system shows the login screen. I noticed that if I keep the keyboard connected and only disconnect the mouse during boot, the keyboard works and after the boot and the mouse works when I connect it.
  I suspect this is the same issue as in bug 1437004 and I posted a new report after advice from the Ubuntu team.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-76-generic 3.13.0-76.120
  ProcVersionSignature: Ubuntu 3.13.0-76.120-generic 3.13.11-ckt30
  Uname: Linux 3.13.0-76-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vagner     1870 F.... pulseaudio
   /dev/snd/controlC0:  vagner     1870 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jan 27 13:25:51 2016
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  HibernationDevice: RESUME=UUID=94e7bf44-a8d4-443b-a66e-17568682b7b5
  InstallationDate: Installed on 2015-08-13 (167 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MachineType: Dell Inc. Inspiron 3647
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-76-generic root=UUID=4f8e6988-7f43-49a5-810d-efed9e6d8ee0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-76-generic N/A
   linux-backports-modules-3.13.0-76-generic  N/A
   linux-firmware                             1.127.20
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2016-01-22 (4 days ago)
  dmi.bios.date: 06/29/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 02YRK5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd06/29/2015:svnDellInc.:pnInspiron3647:pvr:rvnDellInc.:rn02YRK5:rvrA03:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3647
  dmi.sys.vendor: Dell Inc.

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