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Message #159880
[Bug 1543381] Re: Brother Scanner do not work when USB ports are set to XHCI
This added files are with XHCI enabled, whereas the bug was reported
with XHCI disabled.
Also it use to work fine on Ubuntu versions prior to 15.04
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https://bugs.launchpad.net/bugs/1543381
Title:
Brother Scanner do not work when USB ports are set to XHCI
Status in linux package in Ubuntu:
Confirmed
Bug description:
I own a Brother DCP-357C all-in-one printer and scanner.
When the default mode for XHCI is set (smart auto) or if I set it to
ENABLED, I can print on my printer but cannot scan.
If I disable the XHCI mode, I can print and scan but I can't enjoy USB
3.0 Superspeed transfers to my USB 3.0 drives and pen drive.
The printer is connected using an USB2 cable. I tried a USB2 Hub with
no success either.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-27-generic 4.2.0-27.32
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lox 2944 F.... pulseaudio
/dev/snd/controlC0: lox 2944 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Feb 9 12:09:48 2016
HibernationDevice: RESUME=UUID=d4dd2b2d-a2ce-44fe-85a4-5b3856835f7b
InstallationDate: Installed on 2015-06-18 (235 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK COMPUTER INC. N551JK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt persistent quiet splash acpi_osi= acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-27-generic N/A
linux-backports-modules-4.2.0-27-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UpgradeStatus: Upgraded to wily on 2016-01-18 (21 days ago)
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JK.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lox 3057 F.... pulseaudio
/dev/snd/controlC0: lox 3057 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=d4dd2b2d-a2ce-44fe-85a4-5b3856835f7b
InstallationDate: Installed on 2015-06-18 (235 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK COMPUTER INC. N551JK
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt persistent quiet splash acpi_osi= acpi_backlight=vendor vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
RelatedPackageVersions:
linux-restricted-modules-4.2.0-27-generic N/A
linux-backports-modules-4.2.0-27-generic N/A
linux-firmware 1.149.3
Tags: wily
Uname: Linux 4.2.0-27-generic x86_64
UpgradeStatus: Upgraded to wily on 2016-01-18 (21 days ago)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JK.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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