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[Bug 1543381] Re: Brother Scanner do not work when USB ports are set to XHCI

 

This added files are with XHCI enabled, whereas the bug was reported
with XHCI disabled.

Also it use to work fine on Ubuntu versions prior to 15.04

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https://bugs.launchpad.net/bugs/1543381

Title:
  Brother Scanner do not work when USB ports are set to XHCI

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I own a Brother DCP-357C all-in-one printer and scanner.

  When the default mode for XHCI is set (smart auto) or if I set it to
  ENABLED, I can print on my printer but cannot scan.

  If I disable the XHCI mode, I can print and scan but I can't enjoy USB
  3.0 Superspeed transfers to my USB 3.0 drives and pen drive.

  The printer is connected using an USB2 cable. I tried a USB2 Hub with
  no success either.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-27-generic 4.2.0-27.32
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lox        2944 F.... pulseaudio
   /dev/snd/controlC0:  lox        2944 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Feb  9 12:09:48 2016
  HibernationDevice: RESUME=UUID=d4dd2b2d-a2ce-44fe-85a4-5b3856835f7b
  InstallationDate: Installed on 2015-06-18 (235 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: ASUSTeK COMPUTER INC. N551JK
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt persistent quiet splash acpi_osi= acpi_backlight=vendor vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to wily on 2016-01-18 (21 days ago)
  dmi.bios.date: 10/06/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N551JK.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N551JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N551JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lox        3057 F.... pulseaudio
   /dev/snd/controlC0:  lox        3057 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=d4dd2b2d-a2ce-44fe-85a4-5b3856835f7b
  InstallationDate: Installed on 2015-06-18 (235 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: ASUSTeK COMPUTER INC. N551JK
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt persistent quiet splash acpi_osi= acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  Uname: Linux 4.2.0-27-generic x86_64
  UpgradeStatus: Upgraded to wily on 2016-01-18 (21 days ago)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/06/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N551JK.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N551JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N551JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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