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Message #160669
[Bug 1543381] Re: Brother Scanner do not work when USB ports are set to XHCI
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.5 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc3-wily/
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1543381
Title:
Brother Scanner do not work when USB ports are set to XHCI
Status in linux package in Ubuntu:
Incomplete
Bug description:
I own a Brother DCP-357C all-in-one printer and scanner.
When the default mode for XHCI is set (smart auto) or if I set it to
ENABLED, I can print on my printer but cannot scan.
If I disable the XHCI mode, I can print and scan but I can't enjoy USB
3.0 Superspeed transfers to my USB 3.0 drives and pen drive.
The printer is connected using an USB2 cable. I tried a USB2 Hub with
no success either.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-27-generic 4.2.0-27.32
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lox 2944 F.... pulseaudio
/dev/snd/controlC0: lox 2944 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Feb 9 12:09:48 2016
HibernationDevice: RESUME=UUID=d4dd2b2d-a2ce-44fe-85a4-5b3856835f7b
InstallationDate: Installed on 2015-06-18 (235 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK COMPUTER INC. N551JK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt persistent quiet splash acpi_osi= acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-27-generic N/A
linux-backports-modules-4.2.0-27-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UpgradeStatus: Upgraded to wily on 2016-01-18 (21 days ago)
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JK.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lox 3057 F.... pulseaudio
/dev/snd/controlC0: lox 3057 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=d4dd2b2d-a2ce-44fe-85a4-5b3856835f7b
InstallationDate: Installed on 2015-06-18 (235 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK COMPUTER INC. N551JK
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt persistent quiet splash acpi_osi= acpi_backlight=vendor vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
RelatedPackageVersions:
linux-restricted-modules-4.2.0-27-generic N/A
linux-backports-modules-4.2.0-27-generic N/A
linux-firmware 1.149.3
Tags: wily
Uname: Linux 4.2.0-27-generic x86_64
UpgradeStatus: Upgraded to wily on 2016-01-18 (21 days ago)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JK.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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